I’ll be in NYC at the end of the week too! I’ll be picking up my Petit Flot. No appointment needed at Bergdorf. I’ve never been to the Goyard boutique in NYC. You don’t need a specific SA at Bergdorf. Any of their SAs can help you but the SAs in the handbag department and even more so those who specialize in Goyard will be more knowledgeable than other SAs. Particularly about personalization, return policies, and sometimes whether or not they’re expecting another shipment soon.Hi everyone! I’ll be in NYC at the end of this week and requested an appt at the boutique, but haven’t heard back. I was wondering if anyone knows if they take walk ins and/or if you need an appt to shop at the Bergdorf boutique? I assume there will be a line at Goyard and Bergdorf might be easier. All that said-if I know what I want, do I need a specific SA contact to place a phone order? Thanks so much!