I bought the large camellia rhinestone pin. It was about $800. I had it in a box for over a year. I wore it last month and when I took it out of the box I noticed one stone was dark. The coating was on the back. No one at Chanel knew what was wrong. If I have to replace 1 stone it's $85. I think that's outrageous. I spoke with everyone and they said that's the price to replace the stone. I never wore it when it was defective. It was not like that when purchased. I will not be buying at Chanel at 57th again. People in Europe bring back items after 2 or 3 years that are damaged and get free repair. They should stand by t heir items. One can see it's new. I think it's outrageous to charge $85 to replace one stone and since I'm such a good customer, and the item wasn't even worn when it was damaged, it should be replaced.