ETA: And saying "We love our authenticators" at this point doesn't really cut it.
Give me a break ...

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ETA: And saying "We love our authenticators" at this point doesn't really cut it.
True, Swanky...but at this point I feel like only one side is talking. Other members come along and say "oh they were so mean on that thread", "we didn't like to post in that thread", "they didn't say please and thank you" and so on.
There is a deafening silence from the people who used to authenticate. We can only guess as to why they don't render their services anymore. People can drop out for a while due to personal issues, but not everyone quits at once. If you rebuked only a couple of people, where are the rest of them, why are they posting everywhere except on the AT thread, and why aren't they saying anything?
Otherwise this thread can continue to be a litany of people posting on how bad the authenticators made them feel. It might soothe those people's feelings, but is it going to make the authenticators feel they want to come back and continue doing the volunteer work they have been doing? Is it going to solve the problem of the lack of good authenticators on the thread right now?
ETA: And saying "We love our authenticators" at this point doesn't really cut it.
It is a conscious decision not to address this thread. Also appreciation for the authenticators is not a late breaking phenomenon just on this discussion thread, but noted throughout the AT thread, been going on as long as I have been a member here and will continue. What has been discussed here that is really that offensive? Better to bottle it up and move on? That's just another form of insincere nicety.
I'm not really sure what can be done or said now to the regulars that can smooth things over but also what is the harm of honesty? None of this came out of a parallel universe and may have well been simmering for a long time. There's definitely a sense of "us vs. them" theme which should not be the spirit of this discussion...but it is.
Merika, its a very good idea to have the mods discuss privately with the regulars how to move beyond because you're right, they are not going to discuss it here in the open, prob thinking it would lead to another barrage.
i think it's mostly the latter rather than the former. i presume there is little incentive for them to participate in this thread where the criticism continues - what's the point? a single unpleasant instance has lead to broad, sweeping and hurtful generalizations and characterizations. they're already hurt and discouraged, and to continue reading about how some people think they are rude, unwelcoming and unpleasant is just rubbing salt in their own paper cuts.
they're smart birds - i'm sure they GET that some think they were over-zealous in their response. as a some-time authenticator i want the community to get that we are passionate about stamping out the fakes and, being human, from time to time we may over-react. given all that's involved in authenticating, i'd like to be cut a little slack in return when it does, inevitably, happen. all that was needed in that exchange was a simple "ladies, please play nicely on the chance that posters really are innocent and not scammers."