I recently went to LV due to my Favorite MM having a tear at the opening of flap and the Associate told me that the bag looks defective because I’ve had for a little under 2 years and that shouldn’t happen but she would have to send pictures to quality report. Well today I get a call saying that’s normal wear and tear (which I don’t agree with as I don’t abuse my bags and it’s under 2 years) she states there’s nothing they can do but to try and use the bag less to prevent it from worsening further (that’s an unacceptable response to me as this bag is not even old and you’re telling me practically to not use so that it doesn’t get worse). Now my question is if I go to another store will they pretty much give me same response (not sure if they can pull up the report)? Or am I stuck with a bag that in my opinion is defective? (You can see in my picture that my bag looks great besides this tear. Thanks for the help!