Oh, I forgot one complaint, the kisslock pocket makes it sag on the inside too. I just don't carry enough stuff to justify this bag. Since yours was a gift from your fiance, why don't you just use it when you are going to be with him, like out to eat and such? I had to do that with a bag that was given to me as a gift and I wasn't fond of the bag.....to prevent hurt feelings I just used the bag when the they were around.....which luckily wasn't that often.
I was wonder why the bag caves in that spot!! The kisslock pocket!!
I'm with him all the time!! haha He knows how I feel about it, but I also tell him I do love it. I mean, I am so back and forth. I do love it. I just wish I could carry it with me everywhere!