Hi! Do you have a link to the Facebook BST group by any chance? Tried to do a search for it and wasn't coming up with anything.
Dalle Mie Mani
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Hi! Do you have a link to the Facebook BST group by any chance? Tried to do a search for it and wasn't coming up with anything.
Hi! I am sorry; Laurie has been swamped with orders so I think what happened is that group stopped taking new members indefinitely. It's a good problem haha...but sad for those wanting to join.
Haha no worries! Definitely a good problem. I just placed an order for two bags from her, so I'll be patient!
Oh exciting! Hope you post a reveal for them!Haha no worries! Definitely a good problem. I just placed an order for two bags from her, so I'll be patient!
Thanks for the warning. I have a crossbody from her that I ordered maybe 4-5 years ago. I recently pulled it out, and was thinking how much I like it, and thinking about getting another at some point. I guess I’ll have to be content with what I have.
I'm sorry that happened to you. Her bags are expensive. I've ordered several bags from her and the wait times have gotten longer with each purchase. I feel like with each order she should give the customer a specific # starting with 1, 2, 3, 4 etc and post on her Etsy page "now servicing #3" and update it each time she completes a bag. That way customers know how many are ahead and can gauge how long its taking her per bag. The quality issues are probably due to the fact that she has so many orders and she's rushing to get them done. I've had 2 where there were some minor things that I requested that didn't get done but because I was satisfied with the overall bag I let the issues slide. But, if you have to wait 1 year for the bag and when you get it its poor quality that is unacceptable. I would probably give her another try if I see that the order numbers are more reasonable. Or, better yet maybe I should just save my coins up for the year it takes her to complete a bag and get an actual brand new Pandora so at least I can be assured of the quality I'm getting. I hate buying used luxury because you always run the risk of getting knock-offs
Reposting my review - sorry for any confusion I wanted to make some changes.
Laurel Dasso has severely disappointed me as a customer and I will NEVER buy another thing from her. I am so saddened to have to write this review but I feel it’s necessary as many others along with myself have been too nice and accommodating for too long and I feel others should have more info than the curated positive reviews on Etsy.
At one time maybe she was deserving of those reviews. But for many of us we would have left bad reviews a long time ago - except our time to leave a review has expired. That’s how long she’s kept us waiting. So here’s my bad review of Laurel Dasso Leathers.
I was entranced by laurels work. I had seen some in person and seen and heard others gush over her designs for awhile. I finally decided to try when a bunch of my friends were ordering from her. She was nice and friendly and easy to work with. I was excited. Turnaround was supposed to be 16 weeks. Long but doable esp for what amazing bag would await me.
A few months go by. No bags come. I’m told she’s working through the “knot of orders” from when a bunch of people ordered a lot all at once. Understandable. No big deal. I have a bag coming “soon” it’s already cut. Yay. I wait.
Supposedly she’s working hard day and night churning out bags she’s trying to catch up. Mine should be coming soon. Meanwhile however many of my friends aren’t getting bags either. It really feels like no one is, or at least very few are and very slowly. It feels like very few bags go out and she doesn’t keep any kind of updates to say or prove otherwise. Just blanket comments of how she’s shipping every day, sewing day and night, bags are constantly going out.
I got excited about some new bags and ordered several more with her thinking my first would be coming to me any day now. Again she’s super nice and helpful and assures me she’s finishing up my first bag and these will be closer to a normal shipping time (I’m at about 5-6 months in on my first bag still not too crazy albeit a bit longer than expected)
I keep asking if my first bag will be here before my baby half joking half serious. The bag did not come before my baby (for reference I ordered the bag before I was pregnant). I finally got the first bag almost a year later. It was beautiful and well made to my order specifications. For the moment I am pleased despite the long turnaround because at least it was gorgeous and what I asked for. At the time I receive that bag I’m now at almost 4-5 months for my other bags when this one comes. She says they’re up next and coming soon.
There is supposedly a death in the family and it has set her back on her timelines again a bit. Ok no biggie I’m understanding and empathetic these are tough times I get it. I wait. At this point I realize I’m beyond my PayPal coverage and beyond my Etsy claim coverage. I ask for a refund. She refuses. Says my materials are purchased and tried to make me feel bad telling me she barely makes any money off the bags as it is. Which I’m not sure the point of that as she is in charge of what she prices her bags at.
But I feel bad and back off again trying to be understanding. In December I was approaching another year waiting. At this point I’m just fed up. Her wait time was always stated to be 16 weeks. Never changed or updated to reflect a longer wait, just excuses for why it was taking longer. I never felt like many bags were shipping out. And then I found out from several other people I trust that she’s making bags out of order, and even taking and making new orders ahead of our old orders in order to keep her Etsy reviews positive. I am done waiting. I realize I was foolish to wait a year and lose my PayPal and Etsy refund options but I felt like I was being a good understanding customer and that it would be worth the wait because her bags were wonderful when they did come but honestly this was just wrong.
So I reached out in December expressing my disappointment in this horrible nightmare of an order and ask for a hard timeline on my bags. I want to know when they will be completed. She tells me I’ll have one early jan, 3 mid jan and the last end of January.
I get the first one as stated and at first was happy I got it but ready to sell it and move on from the bad juju. Then I took a closer look and I swear to you it looks like it was made by a student seamstress. NOT the quality and workmanship I know nor paid $400+ for. It was subpar at best. I was pretty upset. I decided to reach out. Give her the benefit of the doubt. Maybe she was rushed. I send very detailed pics of the stitching issues all over the bag and explain my frustration. I am expecting her to be shocked, apologetic, something. I didn’t even necessarily want her to remake it I just wanted my other bags to be made the way I’m used to her bags being made. Instead, she says it’s “supposed” to look like that. And she ignored the several pics I sent showing stitching issues all over the bag and only referred to the handle stitching - which still was crap as you can see compared to another bag she also made.
At this point I am done. I am done defending her. Done sticking up for her. Done taking the gaslighting and excuses. I’m just done. Not only was I strung along, not made a priority, and sent a subpar bag that I waited a year for, but then she tried to make me feel crazy for thinking it wasn’t the quality of work I should have received.
If you have orders with her or are thinking of ordering with her - you may want to rethink it. I do not recommend her shop. Stay far. Far away.
I will add that I had a friend receive a bag after I reached out about the quality of mine and it appeared to be made much better than mine. So maybe my reaching out will ensure others aren’t sent shoddy work. I am not sure if she had someone else make my bag in order to get more orders out or if she just didn’t care about mine or rushed through it or what? But seeing my friend’s well-made bag just further affirmed mine was NOT made up to the Laurel Dasso Leathers standards and I’m shocked she would even WANT to say that was her standard.
I think I’m truly just hurt because I was so nice and patient with her for literally 1.5 years from my first order to now. I was really understanding, I didn’t rush her, I didn’t even hardly stay on her and now I wish I had. I feel taken advantage of and honestly I was really excited for my orders at one point but I just thought I’d share to proceed with caution. Maybe she’ll get her business model back under control at some point and be able to manager her order influxes better but sadly I will never know because I will never shop here again.
I attached pics of the last bag I received, as well as a few compared to my friends bag who's stitching is clearly of better quality so how she could say mine was acceptable is beyond me. My friend did receive this bag after I mentioned my concerns about my bag so hopefully me speaking up about my bag's quality will make sure that kind of quality doesn't leave her shop again but clearly either someone else made my bag, she rushed mine, or just didn't care about mine. So if you're still waiting on orders hopefully you won't have to worry about the quality.
Laurel Dasso has severely disappointed me as a customer and I will NEVER buy another thing from her. I am so saddened to have to write this review but I feel it’s necessary as many others along with myself have been too nice and accommodating for too long and I feel others should have more info than the curated positive reviews on Etsy.
At one time maybe she was deserving of those reviews. But for many of us we would have left bad reviews a long time ago - except our time to leave a review has expired. That’s how long she’s kept us waiting. So here’s my bad review of Laurel Dasso Leathers.
I was entranced by laurels work. I had seen some in person and seen and heard others gush over her designs for awhile. I finally decided to try when a bunch of my friends were ordering from her. She was nice and friendly and easy to work with. I was excited. Turnaround was supposed to be 16 weeks. Long but doable esp for what amazing bag would await me.
A few months go by. No bags come. I’m told she’s working through the “knot of orders” from when a bunch of people ordered a lot all at once. Understandable. No big deal. I have a bag coming “soon” it’s already cut. Yay. I wait.
Supposedly she’s working hard day and night churning out bags she’s trying to catch up. Mine should be coming soon. Meanwhile however many of my friends aren’t getting bags either. It really feels like no one is, or at least very few are and very slowly. It feels like very few bags go out and she doesn’t keep any kind of updates to say or prove otherwise. Just blanket comments of how she’s shipping every day, sewing day and night, bags are constantly going out.
I got excited about some new bags and ordered several more with her thinking my first would be coming to me any day now. Again she’s super nice and helpful and assures me she’s finishing up my first bag and these will be closer to a normal shipping time (I’m at about 5-6 months in on my first bag still not too crazy albeit a bit longer than expected)
I keep asking if my first bag will be here before my baby half joking half serious. The bag did not come before my baby (for reference I ordered the bag before I was pregnant). I finally got the first bag almost a year later. It was beautiful and well made to my order specifications. For the moment I am pleased despite the long turnaround because at least it was gorgeous and what I asked for. At the time I receive that bag I’m now at almost 4-5 months for my other bags when this one comes. She says they’re up next and coming soon.
There is supposedly a death in the family and it has set her back on her timelines again a bit. Ok no biggie I’m understanding and empathetic these are tough times I get it. I wait. At this point I realize I’m beyond my PayPal coverage and beyond my Etsy claim coverage. I ask for a refund. She refuses. Says my materials are purchased and tried to make me feel bad telling me she barely makes any money off the bags as it is. Which I’m not sure the point of that as she is in charge of what she prices her bags at.
But I feel bad and back off again trying to be understanding. In December I was approaching another year waiting. At this point I’m just fed up. Her wait time was always stated to be 16 weeks. Never changed or updated to reflect a longer wait, just excuses for why it was taking longer. I never felt like many bags were shipping out. And then I found out from several other people I trust that she’s making bags out of order, and even taking and making new orders ahead of our old orders in order to keep her Etsy reviews positive. I am done waiting. I realize I was foolish to wait a year and lose my PayPal and Etsy refund options but I felt like I was being a good understanding customer and that it would be worth the wait because her bags were wonderful when they did come but honestly this was just wrong.
So I reached out in December expressing my disappointment in this horrible nightmare of an order and ask for a hard timeline on my bags. I want to know when they will be completed. She tells me I’ll have one early jan, 3 mid jan and the last end of January.
I get the first one as stated and at first was happy I got it but ready to sell it and move on from the bad juju. Then I took a closer look and I swear to you it looks like it was made by a student seamstress. NOT the quality and workmanship I know nor paid $400+ for. It was subpar at best. I was pretty upset. I decided to reach out. Give her the benefit of the doubt. Maybe she was rushed. I send very detailed pics of the stitching issues all over the bag and explain my frustration. I am expecting her to be shocked, apologetic, something. I didn’t even necessarily want her to remake it I just wanted my other bags to be made the way I’m used to her bags being made. Instead, she says it’s “supposed” to look like that. And she ignored the several pics I sent showing stitching issues all over the bag and only referred to the handle stitching - which still was crap as you can see compared to another bag she also made.
At this point I am done. I am done defending her. Done sticking up for her. Done taking the gaslighting and excuses. I’m just done. Not only was I strung along, not made a priority, and sent a subpar bag that I waited a year for, but then she tried to make me feel crazy for thinking it wasn’t the quality of work I should have received.
If you have orders with her or are thinking of ordering with her - you may want to rethink it. I do not recommend her shop. Stay far. Far away.
I will add that I had a friend receive a bag after I reached out about the quality of mine and it appeared to be made much better than mine. So maybe my reaching out will ensure others aren’t sent shoddy work. I am not sure if she had someone else make my bag in order to get more orders out or if she just didn’t care about mine or rushed through it or what? But seeing my friend’s well-made bag just further affirmed mine was NOT made up to the Laurel Dasso Leathers standards and I’m shocked she would even WANT to say that was her standard.
I think I’m truly just hurt because I was so nice and patient with her for literally 1.5 years from my first order to now. I was really understanding, I didn’t rush her, I didn’t even hardly stay on her and now I wish I had. I feel taken advantage of and honestly I was really excited for my orders at one point but I just thought I’d share to proceed with caution. Maybe she’ll get her business model back under control at some point and be able to manager her order influxes better but sadly I will never know because I will never shop here again.
I attached pics of the last bag I received, as well as a few compared to my friends bag who's stitching is clearly of better quality so how she could say mine was acceptable is beyond me. My friend did receive this bag after I mentioned my concerns about my bag so hopefully me speaking up about my bag's quality will make sure that kind of quality doesn't leave her shop again but clearly either someone else made my bag, she rushed mine, or just didn't care about mine. So if you're still waiting on orders hopefully you won't have to worry about the quality.
Attachments
I’m sorry you were treated so badly, what a horrible experience. And I’m shocked at the wavy zip - it must be hard to open and close the bag.
What a disaster of an experience you had with Laurel and I know you are not the only one. I'm sure this has all been very stressful when so much money is involved and you keep being strung along by an unscrupulous person. I've heard from multiple people now that they are waiting 18+ months for bags, which is insane. Makes me think that she just took everyone's money and isn't planning on making the bags and knows people don't have much recourse for refunds after so long. I'm so glad that you posted this review because other people need to know what she's doing as those Etsy reviews are clearly not reflective of the current situation.
It is horrible what has happened to @bagsbagzbagss and I definitely attest to the truth in what she said, including what she mentioned about others also waiting for bags for more than 18 months. I would like to add that I did order a second bag and that one did take more than a year to be made and shipped to me.
I feel so badly for those still waiting on bags.
I feel so badly for those still waiting on bags.
Pretty interesting that all of a sudden her Etsy shop is closed to new orders. That is definitely a good thing. She should have done that a long time ago.
She closed it when the review above was posted in her Facebook group (and she deleted the review).
I figured it had to do with the review, and wow she really deleted it on her page!