Customer Service/Quality Control issues post here.

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karmenzsofia I agree with everything that you've said 100%. You have fantastic communication skills and I think you've summed everything up nicely.

Lovebags, I hope you stick around

Suzi, you have been a great moderator through all of this, I hope you stay around as well.
 
Any hint at "I haven't had an issue...all my bags are right"--said directly or skillfully indirectly--on this or any other thread where a member is posting about a problem has only one result: to invalidate that person's claim.

I think invalidation is destructive kuz it crushes the invalidated person's ability to be open and honest...to trust others. And feeling invalidated is an extremely uncomfortable emotion that more often than not leads to the person withdrawing from others or fighting back; hence the drama.

I think that this is very true and I have seen it happen in another subforum.
 
I asked a question of Sillykitty because I wondered what was making her so angry. I thought this thread was about posting CS/QC concerns. I have read this thread and do not recall what brought her to comment on BE. If asking her about her CS/QC concerns is not appropriate, I will not do so again. If you have a question about my posts, I would appreciate it if you would direct it to me.
 
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risingsun, I just think karmenzsofia's point was that anyone can come here and contribute, regardless of whether or not they have a CS/QC issue with BE. I think sometimes though that what might be a harmless question can somehow seem "loaded" if that makes any sense? It's so hard for a persons "tone of voice" to come through on forums... So I'm sure you did not mean to offend, however sometimes things can be interpreted different ways...
 
risingsun, I just think karmenzsofia's point was that anyone can come here and contribute, regardless of whether or not they have a CS/QC issue with BE. I think sometimes though that what might be a harmless question can somehow seem "loaded" if that makes any sense? It's so hard for a persons "tone of voice" to come through on forums... So I'm sure you did not mean to offend, however sometimes things can be interpreted different ways...
Thank you, finzup. This is the second time that karemenzsophia has singled out one of my posts and made more of it than was intended. If she has a problem with my posts, I would appreciate it if she came to me directly. I do understand that anyone can comment in this thread. It is distressing to be told that I may be invalidating someone, when my life's work has been the empowerment of women. I felt that Sillykitty was invalidating Suzi's post, but I guess that was OK. I am very upset, at the moment. I'm recovering from cancer surgery and do not want to deal with this negativity. Once again, I am so grateful for your post.
 
Karmen - oh wow. I just read your post and it's a great one. I won't say "thank you" because I sincerely don't want to offend anyone. LOL

But you get my point? Karmen recently I had a PF friend (actually two) that came on here to share her BE story. And do you know she had documented "evidence" to support her postings and mentioned to me she was all ready/prepared to post them if and when she became questioned/accused by any members here.

Now do you see how far that's gotten? But now it's the norm for anyone that perhaps is brave enough to post here to run a high risk of well "you know what". LOL I can't even tell you how many times I've gone back to edit my original posts. Just look at my posts and on the bottom you'll constantly see "last edited". Why do you think that is? Because I too feel like I need to walk on eggshells.

Today, I"m having a dialogue here openly with my PF friends. I"m taking an attiutde right now that I"m going to say I hope I don't offend anyone by this post but if I do then well that's YOUR issue not mine.

Karmen I'm with you all the way!!!

Tonight I"m getting a lovely reminder of what this PF is all about. I"m meeting a delightful PF member and friend for dinner. We bonded over our love for handbags and now we will have a fun filled evening of sharing the joy!!!!

And you know what else ladies? Perhaps I will have that one martini. Now I"m really taking a walk on the wild side as to not offend anyone. LOL

I think I just better say goodnight to everyone!;)

Risingsun - I just read quickly your posts as I"m getting ready to meet my friend for dinner. I just wanted to thank you for your PM today. I consider you a PF friend and you touched me. I do agree with Finzup about "tone". I've often thought that here. Try not to be upset.
 
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Thank you, finzup. This is the second time that karemenzsophia has singled out one of my posts and made more of it than was intended. If she has a problem with my posts, I would appreciate it if she came to me directly. I do understand that anyone can comment in this thread. It is distressing to be told that I may be invalidating someone, when my life's work has been the empowerment of women. I felt that Sillykitty was invalidating Suzi's post, but I guess that was OK. I am very upset, at the moment. I'm recovering from cancer surgery and do not want to deal with this negativity. Once again, I am so grateful for your post.


Please don't be upset..... :flowers:
 
Thank you, finzup. This is the second time that karemenzsophia has singled out one of my posts and made more of it than was intended. If she has a problem with my posts, I would appreciate it if she came to me directly. I do understand that anyone can comment in this thread. It is distressing to be told that I may be invalidating someone, when my life's work has been the empowerment of women. I felt that Sillykitty was invalidating Suzi's post, but I guess that was OK. I am very upset, at the moment. I'm recovering from cancer surgery and do not want to deal with this negativity. Once again, I am so grateful for your post.

I agree with you, and it wasn't OK. Questioning suzis judgement whether she is a mod or not is just not on and just smacks of sour grapes. Anyone who is on this forum or is reading this forum can clearly see that *suzi* has always played fair, and it is unnecessary and very poor form indeed imo to question her.
 
I agree with you, and it wasn't OK. Questioning suzis judgement whether she is a mod or not is just not on and just smacks of sour grapes. Anyone who is on this forum or is reading this forum can clearly see that *suzi* has always played fair, and it is unnecessary and very poor form indeed imo to question her.

Thanks for the support, Cornflower Blue. I left this forum once before because of this sort of thing. I'm not leaving now.
 
Thank you, lovebags and finzup. Your kindness has touched me:heart:

No risingsun, thank you. I better stop thanking or else I"ll surely get myself into trouble but I just had to one more time. Your PM to me today showed a lot of character. And I respect and value that!:smile1:

Risingsun, do you know what I suspect might be happening on our forum besides the issue with tone?

I have a sneaky suspicion when there are a handful of members that well "you know what" to another member then everyone becomes immediately on "hypersensitive" mode. Therefore, when even the slightest and I mean slightest post is made where the other person might not underestand the tone then there is drama. However, it's truly unfortunate since most of the time because I can see easily when and where innocent remarks are being made. Of course on the rare occasion that's not the case. It's a cycle I wish could just end once and for all.

Am I making sense or doing what I do again - analyzing too much. LOL

I'll leave now (I mean for the night). Have a good TGIF everyone!
 
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I am not satisfied with BE and know several tPFers who arent, either, but i strongly believe that suzi is a fair mod and she is doing a superb job in this drama-prone subforum.
I would like to publicly thank her for her patience and good will...
 
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