I am an attorney and known to be blunt, so excuse if this offends.
Frankly, I think this thread should be closed. Jackie does herself a disservice by threads like this imo. The bags speak for themselves. I have purchased the highest priced bes on the board and have about 17 or so non-exotic others. I haven't had any major issues and the quality of the bags I have been getting speak for themselves.
I dont always agree with everything BE does and will call out things I dislike (moneybookers, prior poor packaging -which has improved YAY!, etc. ), but I continue to purchase the bags because the quality is good and I find they are a value for what you get.
People will post complaints-- it is the nature of the Internet. I know it is hard for her to not take it personally, but it is just business. All manufacturers have issues. JC royally messed up a one-off custom croc bag for me. I would let people post what they will on the cs thread and ignore it. Again, the bags speak for themselves. For every bad comment there are 14 positive ones.
From reading these threads it is clear that there are be cheerleaders and be haters. Can't we all just get along? If you like the bags keep posting the positive reviews. If you have issues, post your concern ONCE, provide an update but then move on.
Since it was raised before, I am the poster with the issues with Ignes CS. I was their biggest customer on tpf and purchased over 30? bags from them. It got to the point where 7 orders in a row had major issues. I received rotting bags made out of stinky rotting fish that were not wearable, wrong orders, leathers changed without explanation, crooked zippers, broken handles, mis-matched sealants, leather paint peeling off, seams missing paint, etc. I always had to send pictures and responsibility was not always taken by them and it ended up just being excuse after excuse. NOT every bags was replaced or refunded by them. I quit purchasing the brand, posted my issue and then moved on and quit posting in that subforum. If you have nothing but problems with Be, post your issue, update if a resolution is reached or not but move on.
I am by no means a be cheerleader and consider myself pretty neutral but the constant drama in this subforum is a big turn off. It is the holidays people-- lets lighten up and agree to disagree. Everyone can post what they want, but lets not beat it into the ground.
Happy pre-turkey day to everyone!
As Contessa so succinctly said, these are handbags folks! Thanks to Jackie for starting this thread, but IMO, it has veered totally away from what I perceive her intent to have been. I've ordered quite a few BE's including two bespokes (pre BEC) and two BEC -- all have showed up perfectly as ordered - I will say that I am very clear with directions and always take the time to follow up and confirm. I did have an issue on one of the sales - I bought a bag that turned up missing -- Jackie quickly took care of the issue and I was very happy with the result!
I did try to read through this thread, but some of the posts were just too long and my eyes glazed -- I did go check the zipper on my MMS and yes, it is wavy - never noticed it before, it works perfectly, it doesn't look funny at all when it's carried - the leather "sides" cover it anyway and I also checked another long zipper I have on another similarly priced handbag line and it is wavy as well so I do believe that is the nature of long zippers just as an fyi.
Karmen - to answer your question - anyone is welcome to post about their issues on this forum and TPF in general -- just in the correct thread and from what I managed to read on this thread, the feeling was that this was not the correct thread to discuss that particular situation.
Although the discussion began on the other thread due to a specific reason, I don't want to beat a dead horse. In fact, regardless of what the intent was, I agree that the other BE QC thread started by Jackie should be closed so that BE will post on the appropriate threads and customers will post CS/QC issues on appropriate threads. Some things should be discussed on the BE website. Others, on twitter or facebook if needed.
But please understand, until it is resolved, it will not go away nor will I.
Suzeee, When a thread annoys me, I stop reading it and move on.
If you personally are happy with wavy, poorly set in zippers, that is your choice as a customer. I am not happy with them, that is my choice. I do not own a single non-BE purse regardless of pricepoint that has zippers set in, in this "wavy", crooked manner. Any seamstress or tailor or leather craftsman worth his or her salt knows how to set in zippers properly. As I said, I sew and have worked in the business. If it was a leather dress, or skirt with a longer zipper and it was set in in this manner, would it be acceptable?
With my MMS, it wasn't a matter only of cosmetics but a matter of function. It was difficult to open and close. There is a lot more that I could say but I prefer to keep quiet.
Furthermore, once again, this is off the topic. THAT matter was resolved. Let's drop it once and for all. I expressed this earlier
Suzzeee, I don't want to say anything else about any other brand, since you and I share space in other forums, other to say that I post about QC/CS and other issues on other forums, as do you. You are entitled to your opinion and I am entitled to mine. I respect you, please do the same for me.
LL, I don't want to discuss Ignes here but I do agree with you on this point. You did what you chose to do, I will do what I choose to do about a brand. I agree with your choice and why you felt you had to do what you did. I respect that. I personally don't hate BE, it's a company. All companies have pluses and minuses. Simply put, I just want to return the bag and be done with it.
FWIW, since you are an attorney, you will understand why I am posting what follows in the manner in which I am. There is communication of a particular intent, tone and nature regarding this purchase in particular and me as a customer as well, that you are not aware of and of which I do not want to disclose any specific details, but it did have a proposed resolution and not in a manner that I was comfortable with. It is private and between BE and me.
I do not want to violate any rules or laws by saying anything more other than to express that this correspondance is a CS issue not a QC issue.
Regarding this final BE purchase of mine, the issue was brought up here, issue will be resolved and the resolution posted here, the matter as well as the discussion will be closed, I will move on and away from the brand as you have moved away from that one. That too is another statement you made that I too will concede is true.
As for the rest, thank you for voicing your opinion. An open forum is a wonderful place to discuss QC and CS issues among customers and share experiences both positive and negative. That is how customers can also do their own due diligence and read both the positive and the negative and make an informed choice of whether or not to purchase anything.
Now, as far as closing the other CS thread, since the heading was "Quality Issues at BE" regardless of the intent of the OP, if that is what is going to happen, so be it. Not beating it to the ground, BTW. BE opened it, posted on it, I responded on it and whether or not it was BE's intent for this to be aired here, I already explained why I posted there and not on the THIS thread.
Finally, I'm tired of having to justify myself as a customer who purchased a stock item that is not final sale, where no photo was posted, that was described as excellent, and am unhappy with it because of the way it was made, and merely wants to return it.
Happy Thanksgiving to all.
Thanks ladies 
All I can hope for is that this dialogue brings about changes for the better. 
Contessa, thanks dear. You have always been a wealth of knowledge and right back atcha with the sweet comment 
)
...don't mess with my principals or my money!