I am so sorry that you're going through all this garbage! I would agree with others who have told you to file through PayPal. If it's only in the dispute stage, and you and she are basically just talking back and forth on the dispute resolution page, you will probably want to kick it up to a claim so that PayPal will actually get involved.
Another piece of advice: don't speak to this person or her alleged postmasters or whoever she convinces to get on the phone with you. I just went through a PayPal dispute which got me my refund without having to move it up to a claim. My seller kept wanting and wanting and WANTING to speak to me on the phone about the transaction. He was wrong, he broke eBay rules, he didn't want to refund, he didn't want to ship, so I was **NOT** going to conduct what would amount to undocumented negotiations with him over the phone. Please do everything in writing through PayPal so that it's all on the record.
Feedback is optional. A neg now would certainly alert other buyers to this seller's dishonesty, and it will almost certainly earn you a retaliatory neg. Gotta get your money back first, IMVHO.
Good luck!!
The funny thing was when I automatically when from a claim to a dispute. She told PayPal that I went to a dispute without even giving her a chance to respond to me. I told PayPal in my retort that I absolutely DID go from a claim to a dispute without waiting because the claim stage is for the buyer and seller to negotiate the situation. Since I had been negotiating with her for the past week and also sent her an e-mail (Which they could see) the Friday before saying that if she didn't voluntarily give me my money back by Monday, that I was filing for PayPal to intervene I had nothing more to say to her!!
She told them that I wouldn't return her e-mails or take her calls.....again, cuz I already told you after a week of "Dumb Dumbville" that I was taking it to a higher power! DUrh.................Exactly like you said, I wanted to have it all documented!!
She had mentioned in her response to PayPal that she's been selling on eBay for 6 years. How come she doesn't know the protocol? I even asked her why I know the rules better than she does!!!
Her final e-mail to PayPal to date says, "I told you to GIVE HER HER MONEY!!" She's lost it!
Then in her final e-mail to me she said "You're such a baby!" I just laughed and thought, don't be pissed at me cuz you got caught and don't have a leg to stand on!
I feel a cool $200 comin' on!