Hey guys, so I bought my Keepall 55 last year on July 31. A few weeks ago I noticed it was doing this on the sides where the bandouliere attaches to. I keep it stuffed with a pillow and in the dust bag when not in use.
I tried taking it in to my local boutique and after photos were taken and a couple day wait I was told that it could not be replaced with a new one because it's a known issue. My gf is my CA so I trust she did all she could for me. We are heading on vacation to Paris in a few weeks from Canada and I was wondering if it would be possible to try and get a replacement there. Worst case scenario I guess I can try to get it repaired when we get back.
Does anyone know what would cause the leather to do this? I don't want to have it repaired or replaced and have it do it again.
Any help is greatly appreciated, thank you in advance.
I tried taking it in to my local boutique and after photos were taken and a couple day wait I was told that it could not be replaced with a new one because it's a known issue. My gf is my CA so I trust she did all she could for me. We are heading on vacation to Paris in a few weeks from Canada and I was wondering if it would be possible to try and get a replacement there. Worst case scenario I guess I can try to get it repaired when we get back.
Does anyone know what would cause the leather to do this? I don't want to have it repaired or replaced and have it do it again.
Any help is greatly appreciated, thank you in advance.
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