Consigning/buying with The Real Real TRR

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#1,411
goldenfountain said:
I totally understand, it's happened to me before as well with other resellers. Sorry to hear that :sad:
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Most of the other companies will not accept items if they have strong odors, like cigarette smoke and all that, funny, as an ex smoker I seem to be quite sensitive to those smells, I'm currently airing a pair of leather boots that I bought new, but they must have been in a house where they chain smoked
 
#1,412
Gabs007 said:
Most of the other companies will not accept items if they have strong odors, like cigarette smoke and all that, funny, as an ex smoker I seem to be quite sensitive to those smells, I'm currently airing a pair of leather boots that I bought new, but they must have been in a house where they chain smoked
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Oh I'm extremely sensitive to smoke smells too. I ended up buying a different pair of boots on TRR that aren't on final sale and seem to have less wear according to their description. I'll report back on here about my experience when I receive them :)
 
#1,416
Hi, new to this purse forum and fairly new to TRR. I’ve had pretty good luck with TRR, but I’m mystified as to why they don’t correct descriptions once an item has been returned for good cause.

I purchased a pair of size 9.5 shoes with “size determined from measurement” as presumably the size was not on the shoe. Well, the size wasn’t on the shoe, but the shoes came with the original box (not mentioned in the listing)...and the box was labeled size 37! And yes I was like Cinderella’s stepsisters trying to fit my 9.5 foot in a size 7 shoe.

TRR repaid all shipping, but the shoes have been relisted again at 9.5. ????
 
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#1,418
Gabs007 said:
I have bought twice and being in Europe, there are additional costs with customs and all that, their shipping isn't very fast, and while both items were OK and as described, one of them had a horrendous smell that I simply couldn't get rid off, when I wrote them about it, the reply was that smell has nothing to do with the items. I honestly have no idea what the smell was, it wasn't perfume, it seriously smelled like death, I aired it, gave it to the dry cleaner (who gave me really odd looks) got it back and the smell still lingered. I ended up throwing it because it was really bad
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I think items from Vestiaire Collective got the most horrible smell, mold smell mostly, sometimes disgusting perfume or cigarette smell. Even if I asked the seller to confirm no smell, the item still turn out to have strong odor. Seems to me that some sellers there consider perfume smell no odor. For TRR, mostly mold smell but a lot less stronger. The pair of Celine boots I bought from TRR do not have odor.
 
#1,419
allywchu1 said:
I think items from Vestiaire Collective got the most horrible smell, mold smell mostly, sometimes disgusting perfume or cigarette smell. Even if I asked the seller to confirm no smell, the item still turn out to have strong odor. Seems to me that some sellers there consider perfume smell no odor. For TRR, mostly mold smell but a lot less stronger. The pair of Celine boots I bought from TRR do not have odor.
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Have you had this issue with a lot of Vestiaire items including handbags ? Was thinking of a handbag purchase from then but I know how next to impossible it is to get rid of certain smells ..
 
#1,420
Hellokittyluver said:
Have you had this issue with a lot of Vestiaire items including handbags ? Was thinking of a handbag purchase from then but I know how next to impossible it is to get rid of certain smells ..
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Never had that with VC, and they actually say that items that smell strongly are refused. I only had the issue with eBay and TRR, with TRR the smell was seriously so bad, it made me gag, like something died.
 
#1,421
Hellokittyluver said:
Have you had this issue with a lot of Vestiaire items including handbags ? Was thinking of a handbag purchase from then but I know how next to impossible it is to get rid of certain smells ..
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Gabs007 said:
Never had that with VC, and they actually say that items that smell strongly are refused. I only had the issue with eBay and TRR, with TRR the smell was seriously so bad, it made me gag, like something died.
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Not that I want to argue items from which platform has stronger odor. The odor issue is based on my experience from both VC and TRR. All, except for a scarf, items I acquired from VC has terrible smell, perfume, cigarettes, mold or mix of all. Clothes from TRR had mold smell as well but not as bad. The mold smell clothes from TRR were returned but VC has bad return policy that I had to keep and try to get rid of the smell myself.

ps I’m not affiliated nor sell through any of these platform.
 
#1,423
allywchu1 said:
Not that I want to argue items from which platform has stronger odor. The odor issue is based on my experience from both VC and TRR. All, except for a scarf, items I acquired from VC has terrible smell, perfume, cigarettes, mold or mix of all. Clothes from TRR had mold smell as well but not as bad. The mold smell clothes from TRR were returned but VC has bad return policy that I had to keep and try to get rid of the smell myself.

ps I’m not affiliated nor sell through any of these platform.
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I am anazed they’d send people items like this .i purchased a leather bag from someone on Poshmark about 2 years ago and to this day it still has a strange odor I can’t get rid of . Even after newspaper in it, fabric softener sheets , febreeze and sitting in my closet with my items hoping it would pick up my scent but nope .Now I’m worried because the only way I can find the bag I’m interested in is used.
 
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