Your commission percentage goes up in tiers based on dollar value of what you have sold with them. So it's based on amount, not length of time.
Consigning/buying with The Real Real TRR
- Thread starter KPCoppola
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It’s based on both, the bonus you get for the amount only lasts a certain length of time. I only sell with them as a last resort or if they offer me an excellent bonus, because of many reasons, some of which can be seen in earlier pages of this thread where I was scolded by a TRR representative for saying something that they didn’t like!
Haven't bought from them and was going to consign with them - instead I usually end up listing on eBay - but I find it really annoying that they spend money hiring sales development reps to call consignors instead of on listers/authenticators. Literally the reason I would ship them a box of stuff to consign is because I don't have the time to list it myself, not because someone called me and reminded me to do it. I also started out as a sales development rep before, so I'm not hating on the people doing the job - I just question the motive/strategy there.
I've consigned with TRR before. You're definitely paying for convenience when you do it. But for me it's worth it to just send my stuff off and not think about it. I've bought a few things, all with no issues until I bought a Birkin that showed up with keys and no lock despite the lock being shown in the photos and listed in the item description. I called. Emailed. Then called again. Finally took a $175 refund (on a $7800) bag because it was a color/size I wanted. But the experience was disappointing. I think I'm done with high ticket items with them.
As a warning, I have seen them list items with the wrong colors for Hermès before. Including a piece I have on there now (it's been on since November and I may just ask for it back) that they've listed as Iris, and I know it's Ultraviolet.
As a warning, I have seen them list items with the wrong colors for Hermès before. Including a piece I have on there now (it's been on since November and I may just ask for it back) that they've listed as Iris, and I know it's Ultraviolet.
I think their prices are fairly reasonable. I have bought a lot of items through them over the years. Not all items, but 90% of the items I purchased were better than described. Especially the Bal bags.
Ditto. It's the sole reason I keep going back again and again, and take my chances.
Hello! New here to TPF and my first post. Last month I bought a Birkin from The RealReal Soho flagship store. Great price and I was happy with the condition. I was worried about it being authentic of course so I reached out to Bababebi and her finding was it was authentic. So flying high with such a great experience I decided to pull the trigger and get my HG Birkin once it popped up on the site since I’ve been searching it non stop. This time however now I’m kinda stressing because I ordered it online without actually seeing it in person. Then I started reading about all these knock offs being sold there and kinda panicked. I actually went to the Soho store (before I bought the bag online) and the sales rep said with purchases that big if I got the bag and it was truly a problem I can return it. She was very nice and professional but who knows. Anyways I HOPE it’s in the condition as listed and I HOPE most of all and most importantly it’s authentic. Of course I’ll be getting it authenticated as soon as it arrives.
UPDATE - Bag arrived today. Absolutely beautiful. Great condition and it’s been Authenticated by Bababebi! Great TRR experience once again when it comes to buying a Birkin. I can finally relax and be happy with my find. ☺️❤️
Ugh... just got my cashmere scarf listed as "Pristine" and there is a giant moth hole right though it. Yep... pristine....
Ugh... just got my cashmere scarf listed as "Pristine" and there is a giant moth hole right though it. Yep... pristine....
That sucks! These reviews had me having major buyers remorse ESPECIALLY with the Birkins. I wonder if going into the Soho store makes a difference? Less chance of fakes? Also they cant misrepresented the garments because they’re right there.
Sadly we don't all have that option
They are just so hit and miss. At least scarves are not final sale, so it's an easy return, unlike the bags they send out.
Sadly we don't all have that option
Yeah. They told me “verbally” with a purchase that big I can return to the store. Who knows what would’ve happened if I actually tried.
I’ve always had a good experience with TheRealReal. I e-mailed them after I purchased two items and forgot to use the code at check-out. They credited my account 20% the very next day. Saved me about $180.