This leather is supposed to be wrinkly looking, that's the distinction of this line. I think it's a great quality. Are you going to keep her? I hope so!I just received the package today. But it looks terrible, how come the leather are full of wrinkle. Is that normal for the quilted patent leather? I have no idea about this kind of leather. I am so sad aobut NM's professionally packed, they didn't even put any tissues inside the bag.