Collect in store inquiry

rduongg

Member
Jan 30, 2020
7
12
Hi everyone!

Hope everyone is well and staying safe! Sorry if this is a repeated question, but I ordered a mono PA last night and selected to have it pick up in store (it’s my first time). I just checked my account and saw that it’s status is already “sent to store.” Just wondering, do you usually get an email for it with tracking? Because I just clicked track your package on my LV account and it just brought me to shipping company’s website?

Thanks!
 

izzle

Member
Apr 19, 2019
68
317
I have two orders that I opted to pick up in store and have the same issue. When I click on "track your package" I'm also sent to the homepage of the tracking website! You do not receive a separate email with tracking information.

Once the order is ready to be picked up in store you'll receive a text and email
 
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rduongg

Member
Jan 30, 2020
7
12
I have two orders that I opted to pick up in store and have the same issue. When I click on "track your package" I'm also sent to the homepage of the tracking website! You do not receive a separate email with tracking information.

Once the order is ready to be picked up in store you'll receive a text and email
Wait for the text and or email. It takes about 1-2 days once it’s “sent to store”. Have any doubt, then call the store.
Thanks ladies!