Ahh wow.. My experiences with the Williamsburg store isn't that great either. I was on a sabrina hunt last christmas and basically kept stalking the store. I kept getting different answers and always got snobby looks when I went there. Then again I look like a 13 year old so they might think that I'm just there to mess around. I only remember one or two of the SAs actually being helpful and friendly. They wouldn't put me on any kind of callback list and the one time they did they never called back (I had asked if they could call me when they got their first batch of sabrinas in).Here was a bad deal...had to go all the way to the district manager on this one!!!