I'm trying to make you see that I never said 100% of people are great sales reps. You're the one that's not understanding. What kind of S.A. you have makes zero difference to me. What kind of S.A. I have matters to me. There is a lot of reps that work for Coach who are excellent. Some aren't. Just like life.No one has said people will be incompetent, lazy or untruthful and certainly 100% of the time. So not sure where you're coming from?
I just told the person who was sad some items that sold out that she can still find them and that while a great SA would be helpful they're not all necessarily going to be and that she can find out a lot from the forums.
Not sure why you need to make it a point to say I don't have an 'excellent S.A' and that you do as if I didn't already know? It's not going to make me feel bad, if that's the goal. I don't need one. Not everyone does.
Back to topic.