Coach Factory Online Sale Discussion Thread

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#11,237
Harley77 said:
I won't be rebuying/returning either. Too much of a pain in the butt and everything arrived in perfect factory wrapped condition. I also don't have a nearby outlet and would have to pay return shipping.
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I know, I paid for shipping for my last two items, and then paid for the return on the two coin purses. I just tried to remind myself I have had a lot of free shipping in the past, even on returns and to just be glad to get some money back. And especially nice that your items were in great condition!
 
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#11,238
Has anyone ever asked for an additional discount in store for a damaged item? I was in the FOS and there was a really cute Marloo but it had scratches on the back. I didn't get it because I thought it should have been cheaper. But I never thought to ask for a discount.
 
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#11,239
whateve said:
I tried both save10 and savemore10 - it says applied and $100 threshold not reached for discount even though the amount is $118. I'm not getting free shipping either so not really worth it.
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Over the weekend they texted me SMS10 for $10 off $100. I couldn’t get it to work on most items but it worked on the Cassie ... so weird.
 
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#11,241
tlatrice said:
Has anyone ever asked for an additional discount in store for a damaged item? I was in the FOS and there was a really cute Marloo but it had scratches on the back. I didn't get it because I thought it should have been cheaper. But I never thought to ask for a discount.
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In the past when I was willing to buy a slightly damaged item (thinking I could condition it and such), I was offered a discount of something like 10 or 15% and told that the item would then be "final sale." I usually declined because that wasn't a big enough discount for the permanent commitment, but in one case when I took them up on it, the receipt did actually indicate damaged/final sale or something similar. This may have changed in recent years but I feel like it's always worth an ask!
 
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#11,242
tlatrice said:
Has anyone ever asked for an additional discount in store for a damaged item? I was in the FOS and there was a really cute Marloo but it had scratches on the back. I didn't get it because I thought it should have been cheaper. But I never thought to ask for a discount.
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Yes, I did a couple of weeks ago on a Parker that had a few dents in the leather in the back. They gave me and additional 10% ( plus the regular 70% + I had a 20% coupon). They did say it was a final sale and couldn't be returned.
 
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#11,243
Alexa5 said:
I will just ignore all of your savings updates and be happy with my pricier bag when it comes, lol! i just can't bear to deal with FOS more than I have to...
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I agree. Plus I'm sure they are keeping up with individual returns and could lock people out of the sale if they appear to be making too many. I only bought the midnight Cassie and I'm satisfied with the price I got.
 
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#11,244
Here's something, for what it's worth. I bought a bag from FOS on Sunday at 50% off. Today, of course, it's 60% off. Small additional percentage, difference of almost $50 counting sales tax. I had some down time late this afternoon and called to request a price adjustment. Bag hasn't been delivered yet so thought I could make a case. No problem, got the price adjustment without begging. It might be worth a call, especially if you can do it now-ish.
 
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#11,245
houseof999 said:
@whateve can you check something for me? I just got the metallic color block camera bag and when I opened the zipper I saw the packing paper stuffing had stains on it from the zipper. It got on my fingers too when I touched the zipper so I took a tissue and wiped the whole zipper. I don't understand why would a brand new bag that came perfectly packaged have this? Can you do a wipe check of your bag's zipper to see you get the same? Is this something I should be worried about? Does Coach use some sort of lubricant on the zipper during manufacturing so it glides easily? I wiped all the hardware down so hopefully nothing gets stained when I use the bag.
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Mine is fine, no stains or grease. I haven't unpacked it completely yet.
 
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#11,248
Roro said:
Here's something, for what it's worth. I bought a bag from FOS on Sunday at 50% off. Today, of course, it's 60% off. Small additional percentage, difference of almost $50 counting sales tax. I had some down time late this afternoon and called to request a price adjustment. Bag hasn't been delivered yet so thought I could make a case. No problem, got the price adjustment without begging. It might be worth a call, especially if you can do it now-ish.
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Yes some will do it. Some won’t. Glad you were successful:smile:
 
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#11,250
Roro said:
This week has been very enabling. Once again, inconsistent Coach, now doing FOS price adjustments, is getting me in its clutches. I have avoided all of this price insanity for about the last three years. Sucked me right back in.
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I haven't bought anything from FOS or in store recently. My life has been blissful! Coach can be so aggravating!
 
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