Coach Factory Online Sale Discussion Thread

[Alexa5]

So a week ago I bought the Rogue with Rivets (black/brass) from a boutique for 30% off - I paid $595 for it.
Now it is on the outlet site for 50 + 15 off - 361.25
I called the boutique to see if I need to return it to them and buy it from the outlet, or if they will just do a price adjustment.
The guy said he can't find it on the outlet site (which I think is pretty funny since they do hide the reserve stuff - I had to ask you guys to find it) even though I told him where they are hiding it. He called 2 outlet stores, which don't have it (surprise!) so he won't do the price adjustment.....so I'm going to return my bag and buy the one from the outlet! Is that crazy???
So annoying!!

I know, it is crazy. I had almost bought the navy rogue 25 with rivets for the 30% off as it was almost "sold out", but chose against it. I did not expect to see it on the outlet at all (this soon anyway). So I am glad I didn't pay more or I would have been very frustrated since I had this issue with a Rogue once before.

 

[crazyforcoach09]

So a week ago I bought the Rogue with Rivets (black/brass) from a boutique for 30% off - I paid $595 for it.
Now it is on the outlet site for 50 + 15 off - 361.25
I called the boutique to see if I need to return it to them and buy it from the outlet, or if they will just do a price adjustment.
The guy said he can't find it on the outlet site (which I think is pretty funny since they do hide the reserve stuff - I had to ask you guys to find it) even though I told him where they are hiding it. He called 2 outlet stores, which don't have it (surprise!) so he won't do the price adjustment.....so I'm going to return my bag and buy the one from the outlet! Is that crazy???
So annoying!!

. Fp stores cant see outlet inventory

 

[Satcheldoll]

UGH I just tried 2 get them to do a price adjustment for me since the Purple Rogue I bought is now cheaper and she asks for my order number. I give it to her and then she's all, "I'm sorry we don't do price adjustments between events". Why ask for my number then? I asked from the beginning if they'd do a price adjustment since it's cheaper now. Makes no sense. So frustrating. Oh well :/

She asked because they will do price adjustments if its within the same sales event. Sometimes the price will be lower the next day or they will offer a special code for an additional % off. They will honor the cheaper price in that situation.

 

[crazyforcoach09]

I know, it is crazy. I had almost bought the navy rogue 25 with rivets for the 30% off as it was almost "sold out", but chose against it. I did not expect to see it on the outlet at all (this soon anyway). So I am glad I didn't pay more or I would have been very frustrated since I had this issue with a Rogue once before.

You know 90% of Coach go to the outlet. Lol

 

[Sabrinia]

She asked because they will do price adjustments if its within the same sales event. Sometimes the price will be lower the next day or they will offer a special code for an additional % off. They will honor the cheaper price in that situation.

Oh ok. That makes sense then. Thank you.

 

[crazyforcoach09]

UGH I just tried 2 get them to do a price adjustment for me since the Purple Rogue I bought is now cheaper and she asks for my order number. I give it to her and then she's all, "I'm sorry we don't do price adjustments between events". Why ask for my number then? I asked from the beginning if they'd do a price adjustment since it's cheaper now. Makes no sense. So frustrating.

Store or customer service?

 

[Crystice]

I just find it odd how it’s usually a mad dash to get what you want from the outlet sale when they release boutique bags and there still is not a thing I saw in the reserve that is “almost gone”

 

[TCB]

She asked because they will do price adjustments if its within the same sales event. Sometimes the price will be lower the next day or they will offer a special code for an additional % off. They will honor the cheaper price in that situation.

They wouldn't do it for me. About two sales ago.

 

[crazyforcoach09]

I just find it odd how it’s usually a mad dash to get what you want from the outlet sale when they release boutique bags and there still is not a thing I saw in the reserve that is “almost gone”

I’m in FL this week. Making a mad dash tomorrow to both Orlando stores

 

[Daisy22]

I just find it odd how it’s usually a mad dash to get what you want from the outlet sale when they release boutique bags and there still is not a thing I saw in the reserve that is “almost gone”

Beyond strange - I always miss out.

 

[Alexa5]

I just find it odd how it’s usually a mad dash to get what you want from the outlet sale when they release boutique bags and there still is not a thing I saw in the reserve that is “almost gone”

Maybe their inventory system is broken, and they are all actually sold out now. lol. Just kidding, but it is odd.

 

[whateve]

So a week ago I bought the Rogue with Rivets (black/brass) from a boutique for 30% off - I paid $595 for it.
Now it is on the outlet site for 50 + 15 off - 361.25
I called the boutique to see if I need to return it to them and buy it from the outlet, or if they will just do a price adjustment.
The guy said he can't find it on the outlet site (which I think is pretty funny since they do hide the reserve stuff - I had to ask you guys to find it) even though I told him where they are hiding it. He called 2 outlet stores, which don't have it (surprise!) so he won't do the price adjustment.....so I'm going to return my bag and buy the one from the outlet! Is that crazy???
So annoying!!

Not crazy at all! I've returned and reordered to save money, especially when it is such a big savings.

 

[Satcheldoll]

They wouldn't do it for me. About two sales ago.

If it was during the same sales event they should have done it. What did they tell you?

 

[AstridRhapsody]

Maybe their inventory system is broken, and they are all actually sold out now. lol. Just kidding, but it is odd.

I hope something weird isn't going on. My order from this morning is listed as "order can't be found, try again later".

 

[teddydoggie]

I know, it is crazy. I had almost bought the navy rogue 25 with rivets for the 30% off as it was almost "sold out", but chose against it. I did not expect to see it on the outlet at all (this soon anyway). So I am glad I didn't pay more or I would have been very frustrated since I had this issue with a Rogue once before.

That is exactly why I bought it at the 30 off - it kept saying "sold out" then next day "only 1 left"...so I bought it.
And today at the outlet sale I bought the navy rogue 25 with rivets - I do love me some rivets - can you tell?? I think we are bag twins!!!