Coach Factory Online Sale Discussion Thread
- Thread starter greenpixie
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My package was “shipped” a few days ago but was stuck in “order process: on its way to UPS” for 3 days. I contacted Coach and they apologized. But instead of working with UPS in locating the package, they asked the carrier to return the box to them and they will send out a new order for me.
Has that happened to anyone else? I even got a new order confirmation email, too. This is so weird.
Has that happened to anyone else? I even got a new order confirmation email, too. This is so weird.
I had one around Christmas that was stuck in that status for nearly a week. It finally broke loose and got to me within a few days after that. I think they print the labels well before they actually ship the orders out.
An someone tell me how to purchase from coachoutlet.com? I have sent my email many times but still hsve nit been accepted. Any suggestions?
You may not get in right away even though you signed up. Maybe CS can help you.
It's really a "crap-shoot" if you will forgive the expression. I've been locked out forever and when you call they just say access is computer selected and random. Their computers must be antiquated because their "random" sure doesn't seem to be random.
Some people have had luck creating new email, but as I understand it, they lock you out again once they figure out it's the same person.
Darndest way to run a shop that wants to SELL things if you ask me (but they didn't!).
Do you have price rewind on your credit card? I believe all Citi cards have it!
Wouldn't you need a screen shot of the lower price though? I've been locked out ever since I was actually able to get in to get the Spooky Eyes Duffle in December (as someone mentioned, trying a new email worked, but only once), so can't see prices anymore.
I used my Disney visa chase card. I do have a screen shot as well of the price that day. I guess I can call and ask.
If you have any luck with the price adjustment through your credit card, could you let us know. I used a Chase card as well.
[QUOTE
Chase Freedom® price protection is no longer available as of August 26, 2018. ChaseFreedom® credit cards offer more than just a sign-up bonus. One of the cards' biggest features is price protection, which reimburses cardholders for price drops up to 90 days after original purchase.
I tried but it didn’t work, they don’t do this service anymore apparently
Chase Freedom® price protection is no longer available as of August 26, 2018. ChaseFreedom® credit cards offer more than just a sign-up bonus. One of the cards' biggest features is price protection, which reimburses cardholders for price drops up to 90 days after original purchase.
Yeah, Chase and Discover both discontinued price protection on the cards I have. Citi is the only one left. I don't think AmEx ever did it too.. So it's limited. And I'm sure Citi will take it away soon! Too many people were buying TV's and then price rewinding for Black Friday prices and totally taking advantage of the system...