I'm in the process of deciding lol. I think it was a display because it didn't have any wrapping and the feet are scratched up. Other than that it is beautiful and the middle snap is really strong and stays shut really well (unlike my metallic crosby). I just need to decide if I should keep our not since I have the wild beast rhyder too.
I had the same issue with the Navy Mercer I ordered! The bag (inside/out) is pristine, except for a few scratches on the feet and a small scratch on the piping/edge of one corner. I may give them a call about trying to replace it, since that piping scratch is annoying (and white! on a navy edge!). I only noticed the minor scratches to the feet after seeing that corner thing. But I'm waiting to decide if I even want to keep at all before calling to complain.