I just received my much anticipated Kelly and clearly it is a returned item. My girlfriend picked it up for me in Palm Beach and she suspected that it had been a return. I asked to speak to the SA, and she reassured me that it was not. I'm looking at it now, and the scuff marks under the handbags are quite visible. What do I do??? I can't fly to Palm Beach and New-York is the closest Boutique. Do you think they could or will help me??? Please advise.