One more timeSo when does the presale end ? Also I'm confused. Do you need a pass for the presale ?

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One more timeSo when does the presale end ? Also I'm confused. Do you need a pass for the presale ?
I am a card holder but I never received a pass for the presaleOne more time...The VIP sale is 20% off from 9/17 through 9/21. The VIP presale is 25% off from 9/8 through 9/16. For the presale, you'll need to show the VIP pass in store to the SA for the 25% off. They should honor the presale discount without the VIP pass, but many do not.
It came inside a circular sent out to cardholders. It was easy to miss. Also, it could have fallen out of the circular because it was not attached to anything, just slipped in between a couple pages.I am a card holder but I never received a pass for the presale
Here's the front (red side) and back (black side) of the VIP pass. I cropped the bottom off of the back of the pass because it includes a barcode, and I may use my pass during the VIP sale.
Why don't you go back with your VIP pass and speak to another SA or the MK department manager and explain the situation. They should be able to give you a price adjustment for the full 25% off. If not, then tell them you want to take the bag home since it technically does not qualify for a presale because you only got 20% off. If they are extremely difficult, then tell them you want your money back! Then, if you have another Macy's in your area, you can try again at another location.
The MK site has lots of bags on sale right now!
Thank you! (I think?!)Just scored a large claret sutton for $193.20 and had Nordstrom price match it. They also have the large hamilton in violet for $187.95 among several other goodies.
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