CHAT about Balenciaga Finds

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#3,481
iluvmybags said:
The shipping shows up as $64 for me
Its $800+ so they’re probably adding custom charges to the total

There’s a best offer option
maybe you can bring it down below customs due to the missing strap

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Sorry if my response was tudey. Bad day at work and was being short. shipping is 64 but the import is well over 100 for import as well :/ I just don't think I'll find a strap especially for that price, I'd hate to pay that for a incomplete set. I truly appreciate you guys looking for me<3 I'm sorry again for the blunt attitude on my last response.
 
#3,482
CoconutDonut said:
Because of this, I don’t buy any more Bals that require any touchup anymore.
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I don’t shy away from bags that are damaged & worn, if they’re priced accordingly

I used LMB 2x, both with satisfying results, but I doubt I’d ever do it again.

The excitement of owning a rare Dark Turquoise wore off quickly once I realized it wasn’t really the original bag that everyone desires. The leather altered greatly by dying & the handles fully replaced with new (different) leather & laces, the corners all new leather. How was it any different from a knockoff really at that point, which is a big reason why I let that go.

I have a few bags with corner wear, darkened handles that have faded over time. They’re still made with amazing leather & they’re still gorgeous. Having them repaired would ruin what made these bags so desirable in the first place which is why I think I’m done with bag repairs.
 
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#3,483
protein_ said:
After my Seafoam City came back a disappointment, I think this is what it comes down to.

Again, just my opinion, but my main issue is not listening to what a customer wants despite saying it (politely!) multiple times over 7 months. Re-reading emails now and, in retrospect, it's hilarious how many different ways I said, "please do not restore any colour/dye the bag."

Like @Natinha, once I got my bag back, I was too deflated to complain (the N° on that bag also holds sentimental value to me) - what's done is done, time to try to forget that I just basically wasted $977 ($659 on the bag, $318 on the repairs)... and I understand, the service request form is basically a contract that takes any blame off of LMB - I signed it, the risk was on me.

I have not used the LMBed Seafoam City since I got it back, so don't know if the handles will become sticky or peel. Feel very grateful to have grabbed a good condition SF City on TRR while this one was in the shop (~4 months in at that point). I looked at buying the second one as insurance... and, well, it certainly paid off!

I can totally sympathize with people who've had dodgy results and celebrate with people who have happy ones. Sharing both the good & the bad is positive - it helps us learn and make more educated decisions in the future, imo. :flowers:
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What does the service request form say?
 
#3,485
Deco said:
What does the service request form say?
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"By sending your handbag with this requisition form, you agree to the terms and conditions of Lovin My
BagsTM exclusive restoration services. Lovin my BagsTM will do the best possible restoration based on
our expertise and exclusive leather finishes, however we are not responsible for metamerism, which is the
effect of different light sources on color; Lovin My BagsTM will match to daylight.
There are no refunds for restoration services. Lovin My BagsTM is not responsible for shipping damages and loss; sending your bag to Lovin My BagsTM is at your own risk, therefore please send insured with proof of receipt."

Link

... which is totally fair!
 
#3,486
protein_ said:
"By sending your handbag with this requisition form, you agree to the terms and conditions of Lovin My
BagsTM exclusive restoration services. Lovin my BagsTM will do the best possible restoration based on
our expertise and exclusive leather finishes, however we are not responsible for metamerism, which is the
effect of different light sources on color; Lovin My BagsTM will match to daylight.
There are no refunds for restoration services. Lovin My BagsTM is not responsible for shipping damages and loss; sending your bag to Lovin My BagsTM is at your own risk, therefore please send insured with proof of receipt."

Link

... which is totally fair!
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I don't think that disclaimer absolves them from the damage they did to your bag and the bags of others
Their website is full of testimonies to the great and professional work -- the work they did to your Seafoam doesn't appear to be their "best possible restoration based on their expertise". There's a difference between "the effect of different light sources" and doing a sloppy dye job that cracks at first use.

The other part about 'at your own risk" has more to do with damage and/or lost items during shipping not restoration

I'm not saying you or anyone else should take legal action, but this could be technically considered misleading/fraudulent business practices. They advertise expert restoration, but thats not what they've provided. There's not a single bag on their website that looks like any of the terrible ones shared here
 
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