I've been sending bags to LMB for the last ten years. Have never ceased to be amazed at the beautiful results. Nor have I ever had my instructions ignored; no one to my knowledge has been turning out as perfectly matched handle and corner restorations ever. That said, there is no magic dye or paint that can ever replicate the texture of glorious chèvre or agneau.
I'm puzzled by the recent reports of frustration and disappointment and so very sorry to hear them. I do not understand what can be happening. Just wanted to post a photo or two of the handle restoration done last year on my 05 Gray First. It was not only color matched exactly, the finish is gently mottled to mimic the leather on the body of the bag.
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