Chanel Spring/Summer 2022 Act II (22S)

[zaraha]

I have a feeling these VIP clients didn’t want these heart bags until very recently perhaps due to social media or resellers hence the last minute notice.

VIPs are the resellers

 

[lavendermatcha]

Are reserves only able to be shipped or can we pick up in store? My SA told me it's only possible to get it shipped.

 

[creamcamellias]

Are reserves only able to be shipped or can we pick up in store? My SA told me it's only possible to get it shipped.

Really? I’ve been able to pick it up in store. This was at a standalone boutique though.

 

[mrsMP]

I was bumped by an SA @ Hirsh. last year for the 21S lilac caviar medium flap. I prepaid 100% and was first in the line [I confirmed with multiple SAs about my placement]. The day of the launch, they refunded me and told me the bag was not available. Even though the SA showed me pics from the stock room. I escalated to Marci Hirsh and she had less than a pleasant attitude. She basically told me that my spot was given to a VIP. So, I told her to s*ck it!

I swear they have the worst customer service! I will never ever purchase from them. I almost did… for a very hard to find item.. but their customer service was so bad that I decided not to proceed with the purchase.

 

[desertchic]

22S light pink

and the new Trendy CC hardware…

 

[ElishaDxoxo]

Sorry can someone remind me what colours the mini rectangle is available in? Also, any pictures if possible please?

 

[Myluxeloves]

On it’s way to me I let my SA know when I passed the boutique in Jan. as far as I know I was 3rd on the list. I am UK based.

 

[Kathy28]

Are reserves only able to be shipped or can we pick up in store? My SA told me it's only possible to get it shipped.

Nope, I always picked up my reserve from my local stand alone store.

 

[shortstuff3804]

Any IRL photos of Chanel 19 from 22S?

 

[desertchic]

Any IRL photos of Chanel 19 from 22S?

It’s not the best angle but you can see the red (has a little orangey undertone to it)

 

[shortstuff3804]

It’s not the best angle but you can see the red (has a little orangey undertone to it)View attachment 5347407

thank you. What other colors are being released this collection for Chanel 19?

 

[Luxlover4ever]

If the bag available in ur local boutique you can pick it up there . Unless the bag is ship from another boutique which outside far away from where u live ? So far I only been pick it up at my local Chanel boutique .

 

[Chanel0524]

It’s not the best angle but you can see the red (has a little orangey undertone to it)View attachment 5347407

Wow- that dark beige trendy is everything

 

[jimmyshoogirl]

thank you. What other colors are being released this collection for Chanel 19?

Page 53 post number 788 of this thread

 

[sheeby]

Hopefully someone can answer this question? At what point doing the buy for these heart bags did the retailer receive notification that what they ordered is going to be much less? I'm going by what the Saks sa told me. If a non VIP customer was put on a reserve list at least four months before the actual launch why wouldn't the customer be told something at least a month before the launch? I really cannot believe that two weeks before a launch that retailers or the boutiques wouldn't have knowledge of accurate numbers of exactly of what they should be receiving.

I believe the stores receive their allocation when they receive the buy books. If I understand the process correctly, there are often changes from what the boutique requested as corporate may cut production on an item and ultimately control the allocation. I thought I heard that was the case with the heart bag - production was cut. It's not a bag I'm personally interested in, but thought I overheard this. It also seems that the stand alone boutiques and department stores aren't getting their buys confirmed at the same time which makes the process more complicated and may contribute to inconsistencies across our collective experiences.