I have a feeling these VIP clients didn’t want these heart bags until very recently perhaps due to social media or resellers hence the last minute notice.
Hopefully someone can answer this question? At what point doing the buy for these heart bags did the retailer receive notification that what they ordered is going to be much less? I'm going by what the Saks sa told me. If a non VIP customer was put on a reserve list at least four months before the actual launch why wouldn't the customer be told something at least a month before the launch? I really cannot believe that two weeks before a launch that retailers or the boutiques wouldn't have knowledge of accurate numbers of exactly of what they should be receiving.