Chanel Spring/Summer 2022 Act II (22S)

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There’s really no reserve list. There’s only reserving or wait- listing. If an SA says an item is reserved for you, that means your name is attached to a particular piece expected to come to store and you are guaranteed to get it so long as the store receives the item without any issues.

They never reserve an item unless they either have the item already or saw the item listed on an upcoming shipment list and know for sure they’re getting one, and that it’s not allocated to another client.

In boutique language, they sometimes say “flagging the item for you”. This means the same as reserving; it means they confirmed the item is coming to their particular boutique and it’s reserved (saved) for you so it can not be sold to anyone else. So reserving is done piece by piece.

But if reserving is not allowed in that boutique, or the once that are coming for sure are already allocated (reserved), then some boutiques may take names down for a list (waitlist). The waitlist is to allocate any additional products they may receive or offer the ones that are passed by reserve clients by precedence until there’s no more.

PS, CC information is not necessary for reserving.
Oh thank you for this information. May i ask if the SA made me sign a paper for them to have my credit card on file for reserving, will that in a way secure or kind of a higher potential of getting the item for me?
 
Im from the US and have been told reserves on the boutique I purchase from has already had the book in last week and has secured (hopefully) the smaller heart and the rect mini caramel. I hope i dont get bumped off the list as i am not that big of a spender
Would you be able to purchase both bags if they both come in this month? Curious on how the limit come into play
 
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No I was told by SA that Chanel is supposedly enforcing this policy. I must be an existing customer at that particular location where I made my reserve for the item I want to purchase. If I’m not an existing client I am not eligible to reserve thru that location regardless of my chanel profile or the fact I didn’t exceed purchase limit for the month

Ok, this must be a new policy because I guess everyone is getting the same runaround. I also had a deposit and then was refunded due to not having an in-store purchase at that particular location. I guess they are cutting down on phone orders? So weird.
 
Yeay congratulations so happy for you. I hope i get mine too and so to all the ladies here
So happy for you! Fingers crossed I can get my hands on one this season too :doh:
TY both :heart: Crossing my fingers and toes that everyone gets good news too!

Wow yay ! Congratulations! Hope I can get my hand on mine too. My SA just got a lookbook in . She said she will try to get it for me but we’ll see. I am praying to all the lords!!!! Lol
TY hun! My SA said the same thing and he was able to secure one for me. Hopefully this will be both of our lucky weeks :hugs:

The color looks stunning :loveeyes: congratulations!!
TYSM :love:
 
Would you be able to purchase both bags if they both come in this month? Curious on how the limit come into play
Hello yes i was told by the SA the small heart bag is actually an SLG. But last season i was able to purchase two bags one on the next day… the SA said they can make a few exceptions but not sure how often that “exception” can be done.
 
Ok, this must be a new policy because I guess everyone is getting the same runaround. I also had a deposit and then was refunded due to not having an in-store purchase at that particular location. I guess they are cutting down on phone orders? So weird.
I was just going to ask. Does this mean hunting down a bag from non-regular SAs are going to be almost impossible now...? :facepalm: But some times my SA doesn't always get what I want... Transferring from boutique is not allowed until what 2 weeks after launch minimum? Ugh...
 
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I was just going to ask. Does this mean hunting down a bag from non-regular SAs are going to be almost impossible now...? :facepalm: But some times my SA doesn't always get what I want... Transferring from boutique is not allowed until what 2 weeks after launch minimum? Ugh...
I heard last week that they changed it to 1 month now
 
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