I read an article today on another site, where someone described how they saved up for months to buy their dream bag, a Chanel (can’t remember which bag but it doesn’t matter). This person isnt rich, nor even well off but saved all her spending money until she had enough and she was super excited to buy it from a Chanel boutique. But the treatment she received was less than stellar so my question is, what are your thoughts on this?
Apparently the SA treated her like she shouldn’t even be there, and after telling her the bag she was interested in was not available, another customer was shown that exact bag in front of this person. She got the feeling that because she told the SA it was something she saved up for, over a long period, the SA was not interested in selling to her because *assuming* she would not be a frequent customer or maybe even buy another item at all. In other words she was treated badly, and made to feel ‘too poor’ to buy something even though she had the cash on her.
Now myself I am not rich by any means. But I do have enough to live comfortably and have some play cash. Not enough to buy a several thousand dollar bag every month! In fact I only have two bags which can be considered in the luxury category- a classic flap medium lamb in black (which was willed to me), and my only big purchase, a python classic flap medium (the opportunity fell into my hands I got it at an estate auction and had some money in the bank). Rest of my bags are not exactly low end (higher end Coach bags like the Dreamer exotic etc) but still below 1000.00 - And I’ve never been in an actual Chanel boutique so I kind of feel compassion for the lady in the article. (Would I be treated in the same way for example?)
Thoughts on this subject?
Apparently the SA treated her like she shouldn’t even be there, and after telling her the bag she was interested in was not available, another customer was shown that exact bag in front of this person. She got the feeling that because she told the SA it was something she saved up for, over a long period, the SA was not interested in selling to her because *assuming* she would not be a frequent customer or maybe even buy another item at all. In other words she was treated badly, and made to feel ‘too poor’ to buy something even though she had the cash on her.
Now myself I am not rich by any means. But I do have enough to live comfortably and have some play cash. Not enough to buy a several thousand dollar bag every month! In fact I only have two bags which can be considered in the luxury category- a classic flap medium lamb in black (which was willed to me), and my only big purchase, a python classic flap medium (the opportunity fell into my hands I got it at an estate auction and had some money in the bank). Rest of my bags are not exactly low end (higher end Coach bags like the Dreamer exotic etc) but still below 1000.00 - And I’ve never been in an actual Chanel boutique so I kind of feel compassion for the lady in the article. (Would I be treated in the same way for example?)
Thoughts on this subject?