Chanel in Singapore

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@twinkleAA @PurseCloset i just got back my c19 today, to my surprise they actually need some cosmetic minor repairs on the areas that I've highlighted. Not so obvious right! reduced to slight darkening only. They also managed to smoothen the peeled area out too. Other areas that are prone to rubbing, they managed to fix with idk what magic they used. I thought of consigning it out after the repair, but then I changed my mind. this bag is too precious to me hahaha! 1670052418110.png
 
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@twinkleAA @PurseCloset i just got back my c19 today, to my surprise they actually need some cosmetic minor repairs on the areas that I've highlighted. Not so obvious right! reduced to slight darkening only. They also managed to smoothen the peeled area out too. Other areas that are prone to rubbing, they managed to fix with idk what magic they used. I thought of consigning it out after the repair, but then I changed my mind. this bag is too precious to me hahaha! View attachment 5663837
@rainbowneko , That's wonderful news and such an unexpected positive outcome! So happy for u!!! . Thanks for updating us, really appreciate it. Think I will be bringing mine down for a look at the boutique
Did they just take the bag in for an assessment?
 
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@rainbowneko , That's wonderful news and such an unexpected positive outcome! So happy for u!!! . Thanks for updating us, really appreciate it. Think I will be bringing mine down for a look at the boutique
Did they just take the bag in for an assessment?
Thank you! really must thank the after-sales team :') Yes, they took my bag in for an assessment and I'm not sure what they did to rectify the areas that i highlighted. The darkening of the leather due to friction is inevitable i guess in this case... so i am really foreseeing bag spa/recoloring is required on the area (provided if the leather does not scruff off or damaged over time) in the future when the 5-year warranty expires.

I'm not sure whether the c19 designed is for casual use or for special occasions given the nature of the leather..... i thought c19 is going to be less prone to scruffing or wear and tear than classic flap but I was wrong.

Yes! better bring it in for assessment as the turnaround time is around 1mth time!!
 
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Unfortunately, the hardware is badly tarnished but Chanel can’t do a one to one exchange and can only changed the hardware. The staff and manager told me that once the bag left the boutique, it meant that the customer accept the condition of the bag.
Is hardware change free in your case and covered under the 5 year warranty?
 
Got this two cute bags from my Angel SA at Takashimaya today at 2pm !!! 1 cute mini poker vanity, and a white milk box bag (apparently the only 1 white piece they receive for sale at taka!!)
I am actually a lazy shopper and a work addict. Swing by Takashimaya paid and left in 15 mins !
My last piece for this year will be a mini flap with the soccer ball ! Fingers crossed my SA can source 1 for me !


FB563E0B-DE4D-41DF-A79E-7497C28D685E.jpeg53AF6199-8148-4B40-8AF8-E7664A32033E.jpeg
 
Unfortunately, the hardware is badly tarnished but Chanel can’t do a one to one exchange and can only changed the hardware. The staff and manager told me that once the bag left the boutique, it meant that the customer accept the condition of the bag.
Is this the 22k collection? I have one and it's hardware condition looks like yrs, and my SA said its normal for that.

This the bag I got, credits from RED.

Screenshot_20221207_234032.jpg
 
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Got this two cute bags from my Angel SA at Takashimaya today at 2pm !!! 1 cute mini poker vanity, and a white milk box bag (apparently the only 1 white piece they receive for sale at taka!!)
I am actually a lazy shopper and a work addict. Swing by Takashimaya paid and left in 15 mins !
My last piece for this year will be a mini flap with the soccer ball ! Fingers crossed my SA can source 1 for me !


View attachment 5666609View attachment 5666610
The white one is stunning ! Congrats! I just recently got the black one just few days ago. Do you have the dustbag? the time I bought, my SA told me they ran out of dustbag.
 
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