I was completely unaware of this issue before I ordered the key pouch. I received mine in the mail not even an hour ago and I'm not pleased at all. The hardware is scratched to bits, the stitching is absolutely awful, and there are so many dents on the canvas. Does anyone have any tips on how to shop online...? There is no LV in my area and I'm just extremely disappointed by how little thought and time went in to the making of this piece but I would really like it in my collection.