**Buying from Fashionphile** shopping experiences/questions

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#5,536
cigarette smell can be reduced or get rid off, I had bought some bags had cigarette smell, was able to get rid them off. There were several bags I bought from consignments & individuals were much worse smell than cigarette, smelt like cat's pee, was able to got rid of that too, took a while. All those smelly bags were not disclosed by the sellers by the way.
 
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#5,538
Rouge H said:
Cigarette smell, Cat urine?, Sorry, I have my limits…!
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Of course everyone has their own limits, I did not choose to have these bags was just happened to bought them had those issues. I'm just telling people from my experience the smell can be reduced or get rid off. Who doesn't want a brand new bag for a great price? ha. Buying second hand is not always come in ideal condition, just have to figure out whether it was worth it.
 
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#5,539
Purselover91hov said:
Hi first time FP here! I received my item a couple of days ago and upon opening I was very excited to see the bag in great condition, just as described. However upon closer inspection I noticed a slight cigarette scent on the bag and an even heavier cigarette scent on the dust bag. I called FP to see if I could get a price adjustment and they explained that I would have to return the item first for them to inspect and verify the cigarette scent. Curious to see if others have experienced something similar. I’m not sure if it’s worth the trouble of me returning the item just to hear that they won’t honor a price adjustment because the scent is not noticeable in which case I would just return the item for a full refund. I am still within the 30 day window so trying to act quickly.
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I have bought from Fashionphile before. Return it and get another bag. That happened to me I decided to try a Chanel bag that was listed in "Excellent" condition but it had a small defect on the leather that was barely noticeable but I returned it for one in "Giftable" condition and it was perfect. I paid more but was much happier. It is hard to buy use. They have a return policy I would return it!
 
#5,540
onlyk said:
cigarette smell can be reduced or get rid off, I had bought some bags had cigarette smell, was able to get rid them off. There were several bags I bought from consignments & individuals were much worse smell than cigarette, smelt like cat's pee, was able to got rid of that too, took a while. All those smelly bags were not disclosed by the sellers by the way.
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Cat urine?? Ewww... But I believe it. Even on the threads here I see people post bag pictures with their cats and dogs sitting in and playing around with their Hermes and Chanel and LV bags. I've seen Fashionphile list 'animal odor' before so it definitely happens! I would never buy one though!
 
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#5,541
ccbaggirl89 said:
Cat urine?? Ewww... But I believe it. Even on the threads here I see people post bag pictures with their cats and dogs sitting in and playing around with their Hermes and Chanel and LV bags. I've seen Fashionphile list 'animal odor' before so it definitely happens! I would never buy one though!
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was smelt like that but probably not cats pee because there were no stains. I will buy anything if the deal was good enough hahaha, probably not anything, did done a few returns. Most of time I don’t return
 
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#5,542
firecatleo said:
Hi! I have a package from fashionphile that is currently “lost” by UPS. For two days the UPS supposedly couldn’t find our house (we’ve been here accepting UPS deliveries for five years) because it isn’t marked. What?!? It’s marked! I put out new address placards to supplement the original and still UPS couldn’t see them. Supposedly. I spoke with my local UPS office and and they were to hold the package for me to pick up. I went to the office that same day (50 mile round trip) and, guess what? No package! Their suggestion? File a lost package claim. Of I’m so angry! I got a great deal on this LV. In fact the price has gone up 42% since I purchased, so no way can I rebuy when I get a refund.

I think shady UPS workers took my package knowing that it’s insured. All things point to that direction. I wonder if this is happening elsewhere? Seems to be a lot of missing fashionphile packages!

So now it’s Friday night and I can’t call fashionphile until Monday and nothing gets looked into until at least next week! I wonder what’s happening to my beautiful handbag right now?
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Hi, did you eventually find your package? I lost mine too
 
#5,545
Margot S said:
Beware of FP sale today. It offers 10% off sale items. But when I put the item into my cart, which was already discounted by 10%, it priced back up to ORIGINAL undiscounted price, and then took 10% off. Either bad algorithm or scam. Buyer beware and check your cart carefully.
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Mine worked ok. It did show the original price but then takes the discount off as you continue. So you see 2 discounts listed. Perhaps they fixed it?
 
#5,546
Hello, I’m in the same boat here. Wondering if there are any updates or resolutions? My bag from FP was supposed to be here yesterday, I waited all day, it never arrived and then it updated with “delivered and signed” which is a total lie. I’m so upset.
 
#5,547
UPS help !! I was supposed to receive my Chanel bag yesterday from Fashionphile. Waited all day yesterday and it never came!! All of a sudden UPS tracking said Delivered and signed. BS!!! Has this happened to anyone ?! I’m so upset! How does Fashionphile respond? Did UPS steal it ?? I can not even make a claim because I’m not the shipper. My anxiety is so high now
 
#5,548
As the receiver, you should be able to ask UPS for the signature information. In other words, exactly who signed for this package? Maybe your package was left with a neighbor. Sending every good thought your way for a happy resolution.
 
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#5,549
It often happens that drivers sign for packages before they are delivered, especially if they are running very late on their route -- Amazon does it, too. And then they drop it the next day. It's wrong, but I have it happen often on our route :sad: Contact UPS and say it wasn't delivered, contact FP and say it wasn't delivered, and wait for a resolution. It'll be ok and somehow get resolved :smile:
 
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