I thought it would be good if we could have a thread that told everyone where you buy your bags online from and what experiences you have had with them. Not necessarily to bash any particular site but just a guideline.
My Favorite Online Sites.....
Active Endeavor: Not alot of Big sales but awesome 2 day delivery and great communication in email with where your order stands.
JCMadison: Awesome. Some good sales and I ordered mine by phone where they were so lovely to deal with. Also 2 day delivery.
Bluefly: They actually had very good service in purchasing my bag. I forgot to use my coupon, and called them and they applied it after my order. BUT....it took over 2 months to get my refund for a return. Chaotic phone staff, numerous phonecalls. Kind of ridiculous. (I wouldn't buy a high end handbag there with various accounts of possible fakes getting in)
Hayden Harnett: The Best. Two day delivery, coupons inside for 15% off your next bag. Great Email service. And when I sent an email of thanks I got a personal one back (not a formula email).
Karizma: Okay. 3 Days and no word from them concerning my placed order. I called them and they found it. It was actually over a week and a half until I got my bag. Maybe that isn't too bad but when all of these other sites have such rockin shipping times, it's bad in comparison.
LaurieSolet: Very personable via phone. Fast shipping and an awesome sale.
Revolve: I was surprised with my "30% off 1st time buyers deal". Good shipping time. I almost think they shoulod reward furture purchases with a deal too because I haven't purchased from them since the first time because I know there will be no 30% off.
Shopbop: Very good experience
Coach.com: No real communication about my order. Reasonable shipping. Packed very well.
My Favorite Online Sites.....
Active Endeavor: Not alot of Big sales but awesome 2 day delivery and great communication in email with where your order stands.
JCMadison: Awesome. Some good sales and I ordered mine by phone where they were so lovely to deal with. Also 2 day delivery.
Bluefly: They actually had very good service in purchasing my bag. I forgot to use my coupon, and called them and they applied it after my order. BUT....it took over 2 months to get my refund for a return. Chaotic phone staff, numerous phonecalls. Kind of ridiculous. (I wouldn't buy a high end handbag there with various accounts of possible fakes getting in)
Hayden Harnett: The Best. Two day delivery, coupons inside for 15% off your next bag. Great Email service. And when I sent an email of thanks I got a personal one back (not a formula email).
Karizma: Okay. 3 Days and no word from them concerning my placed order. I called them and they found it. It was actually over a week and a half until I got my bag. Maybe that isn't too bad but when all of these other sites have such rockin shipping times, it's bad in comparison.
LaurieSolet: Very personable via phone. Fast shipping and an awesome sale.
Revolve: I was surprised with my "30% off 1st time buyers deal". Good shipping time. I almost think they shoulod reward furture purchases with a deal too because I haven't purchased from them since the first time because I know there will be no 30% off.
Shopbop: Very good experience
Coach.com: No real communication about my order. Reasonable shipping. Packed very well.