Thank you very much! I am very grateful for your kind posts! I heard back from the buyer this morning. Here is her reply:
I understand all of what you're saying. I sell on ebay as well and even tho I list all the details and say no returns people still ask to return and I always say yes. In addition I give back return shipping cost. So when you receive please refund $97.50 (the $88 plus the $9.50 it cost to ship). the tracking number is xxx. Thanks.
I don't know what to do. I can't refund her more than the total she paid, right? It looks like she isn't asking for the shipping to her, just the shipping back to me. But the shipping to her I charged was only $6.95. I paid out of my own pocket for the difference, as it was like $10 or so to ship to her. So the amount I received from her was a few dollars less ($94.95 total) than what she paid and is asking me to give her back ($97.50). I hope I am making sense here. How would I even do that? I almost don't want to fight her over $10. She seems like a fiesty one. Can I please ask you all: What would you do? How would I even do what she is asking? Send a separate paypal for a few bucks? Thank you all again, very much!
I understand all of what you're saying. I sell on ebay as well and even tho I list all the details and say no returns people still ask to return and I always say yes. In addition I give back return shipping cost. So when you receive please refund $97.50 (the $88 plus the $9.50 it cost to ship). the tracking number is xxx. Thanks.
I don't know what to do. I can't refund her more than the total she paid, right? It looks like she isn't asking for the shipping to her, just the shipping back to me. But the shipping to her I charged was only $6.95. I paid out of my own pocket for the difference, as it was like $10 or so to ship to her. So the amount I received from her was a few dollars less ($94.95 total) than what she paid and is asking me to give her back ($97.50). I hope I am making sense here. How would I even do that? I almost don't want to fight her over $10. She seems like a fiesty one. Can I please ask you all: What would you do? How would I even do what she is asking? Send a separate paypal for a few bucks? Thank you all again, very much!
Last edited: