I sold a Coach purse to this buyer approximately 30 days ago. She was the buyer who I had to file a NPB before she'd finally pay me. And, she was VERY rude to me after this. She left me no feedback. And, no message from her that she ever received the bag (although, I saw from the DC that she did indeed receive it.)
Surprise, Surprise... I get a message from her this morning (30 Days LATER) saying "You charged me 16.00 for shipping... and the box only said 8.95!" I explained to her that I included the price of packing supplies (which can add up quite quickly) in the price of my shipping. And, actually... if you add all those prices up, I paid out of my own pocket. No answer yet.
Why the long wait to complain about this?
And, this buyer was the type that asks 20,000 questions about the item. I took MANY additional pictures for her, additional measurements, etc, etc. And, even told her if I found the dustbag while I was in the process of moving... I would send it to her free of charge.
SOME BUYERS!
Surprise, Surprise... I get a message from her this morning (30 Days LATER) saying "You charged me 16.00 for shipping... and the box only said 8.95!" I explained to her that I included the price of packing supplies (which can add up quite quickly) in the price of my shipping. And, actually... if you add all those prices up, I paid out of my own pocket. No answer yet.
Why the long wait to complain about this?
And, this buyer was the type that asks 20,000 questions about the item. I took MANY additional pictures for her, additional measurements, etc, etc. And, even told her if I found the dustbag while I was in the process of moving... I would send it to her free of charge.
SOME BUYERS!