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I’m glad that this has since resolved, OP!
I don’t usually post in H forum but has been lurking, mainly because my “collection” is small and my knowledge about it seems trivial compared to most. I am too busy and caught up with instant gratification so I tend to buy more from H online, too. So this thread caught my eye. As such, I am still a fan of Chanel, BV and some of LV. I am not loyal to just one brand. I buy what I like.

My point is, @TraceySH I have seen your reveals on the other threads I frequent and you had been very helpful. I thought this is what this forum is all about - sharing and educating? Venting out and be reassured? Not vilified for complaining about the H service? Some of the posts here were really mean and spiteful. One even threatened (or may have done it already) to forward it to her SA! But really? Why? What for?
With the world health falling apart and its future uncertain, we still don’t know if we will all survive unscathed from this pandemic, please remember to be kind,.
 
This was certainly an interesting, albeit lengthy read through. At first, I was grateful for the break from the “real world”. I was also incredibly curious about how it would end and the turns the thread would take before we got there.

I had honestly assumed that OP was a reseller for quite a while now. Either a reseller, member of a foreign royal family, or the CEO of an international investment firm. The IG posts and posts on this site here were at a volume of luxury consumerism that I had never seen before (and I remember the heydays of PBC’s closet thread). Multiple upon multiple exotic skin Delvauxs, an ever changing new Chanel in a rainbow of colours, special pieces from LV, Dior and other luxury brands going back several months. I loved seeing each new addition for the eye candy that they are. But, it boggled my mind (still does) the pace and quantity of each reveal. The sheer $$ was something so outside my world or that of anyone I know. Honestly, $400,000 in 4 months seemed low to me. I was fascinated! Not jealous, or a green eyed monster. I felt more like an anthropologist observing a lifestyle so completely foreign to me.

I’m glad it resolved in your favour. I’ve loved the escapism (albeit with sometimes head shaking bafflement that a regular person lives a life of such luxury) that every reveal and IG post you’ve shared with us has provided. I hope you a lifetime of purchases that make you happy. Thank you again for a glimpse into another world.
 
This was certainly an interesting, albeit lengthy read through. At first, I was grateful for the break from the “real world”. I was also incredibly curious about how it would end and the turns the thread would take before we got there.

I had honestly assumed that OP was a reseller for quite a while now. Either a reseller, member of a foreign royal family, or the CEO of an international investment firm. The IG posts and posts on this site here were at a volume of luxury consumerism that I had never seen before (and I remember the heydays of PBC’s closet thread). Multiple upon multiple exotic skin Delvauxs, an ever changing new Chanel in a rainbow of colours, special pieces from LV, Dior and other luxury brands going back several months. I loved seeing each new addition for the eye candy that they are. But, it boggled my mind (still does) the pace and quantity of each reveal. The sheer $$ was something so outside my world or that of anyone I know. Honestly, $400,000 in 4 months seemed low to me. I was fascinated! Not jealous, or a green eyed monster. I felt more like an anthropologist observing a lifestyle so completely foreign to me.

I’m glad it resolved in your favour. I’ve loved the escapism (albeit with sometimes head shaking bafflement that a regular person lives a life of such luxury) that every reveal and IG post you’ve shared with us has provided. I hope you a lifetime of purchases that make you happy. Thank you again for a glimpse into another world.
Omg no. Haha. I am not nor have ever considered being a reseller. I am just a horrible horrible horrible compulsive shopper and collector. It’s funny cuz there have been times in my IG someone asks how much and I am like huh? What do you mean?? I have been fortunate to have sold quite a bit of real estate I owned in the last few years, and I’ve had some wild shopping sprees admittedly. My issue is that I am picky and I get tired of things. There are plenty of things I’ve consigned and it would make you nauseous to see the financial losses. I’ve never made money on a consignment. Ever.

For me, I crave change. I LOVE CHANGE. I love uprooting my life and moving (4 homes since last year - trying to reduce to 2), styles (short hair long hair black hair blonde hair I just don’t care it’s fun to change it). Cars. I adore cars and the more HP the better. So constantly changing those. No telling how many times I just give away nearly new furniture cuz I am tired of looking at the stuff I have, I love redecorating. So bags are just a tiny part of my world where change is my compass. Not sure if that sheds light on anything, but hopefully so. That’s also why they are not that important to me, just one piece of the constant evolution of my environment.

My life is so experiential, and new experiences help me grow which I also crave. Stagnation, monotony and routine would put me in an asylum.
 
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Why as physchotherapist can you not figure out that after spending 400k in 4 months and your still not happy, maybe Hermes is not the issue?

I'm all for the 1st world problems and guilt free posting on tpf. Who better to understand the difference between hermes navy and deep blue (those jiges in the "back from podium" thread totally look the same)?

The issue is quite simple if you spend money at a store and you are not ok with the service, product, etc. you have two choices: 1. don't go back 2. go back, however except the negatives and proceed at your own peril.

Wow, just wow-:wtf:
 
I’m glad that this has since resolved, OP!
I don’t usually post in H forum but has been lurking, mainly because my “collection” is small and my knowledge about it seems trivial compared to most. I am too busy and caught up with instant gratification so I tend to buy more from H online, too. So this thread caught my eye. As such, I am still a fan of Chanel, BV and some of LV. I am not loyal to just one brand. I buy what I like.

My point is, @TraceySH I have seen your reveals on the other threads I frequent and you had been very helpful. I thought this is what this forum is all about - sharing and educating? Venting out and be reassured? Not vilified for complaining about the H service? Some of the posts here were really mean and spiteful. One even threatened (or may have done it already) to forward it to her SA! But really? Why? What for?
With the world health falling apart and its future uncertain, we still don’t know if we will all survive unscathed from this pandemic, please remember to be kind,.
+1. Agree with all that you said. And I did cheat and go back to Chanel last week I just didn't post it. There was one I just couldn't pass up. And then I had enough Saks points to get a back up one of the same bag for free so I could use and abuse the first one without worry. I am just a little obsessive that kind of way. hint: jumbos are my favorite Chanel bag, and it's the LAST one I collected after going through almost every other style. But the catch is that I don't like boring ones :)
 
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OP I felt compelled to comment here - I have long held the opinion that the H subforum on this app contains more vitriol than most.. this, and having to beg H to spend money with them for bags are the two main reasons I have (almost) no interest in this brand.
Having worked in IT for many years and being a luxury consumer, I can say that the technology for most of these luxury brands leaves a lot to be desired.. I've often assumed that it is set up to be difficult to navigate "by design" (pun intended, lol). I will also say that programs can be written improperly and without obvious or easy recourse. In these cases it is typically the end user who takes the hit. It is possible this will all resolve on it's own in one year and one day from the date of last purchase.
Finally, in light of recent global (economic) issues, these luxury houses may soon find themselves transitioning their own philosophies as to how they conduct business (servant/master comes to mind)..
Good luck to you.
It's quite interesting though for a brand that invests to heavily in keeping tightly the well-oiled (and very much played) and alluring hard-to-get machine in the stores, that the technology behind their e-commerce would be so incredibly unsophisticated. I totally accept the system glitch thing, and that explanation would have been fine with me from the get go. But what I didn't accept was the wide, varied, and conflicting answers from so many different people about what was going on. I spent time on all those calls, I spent time doing what they said, I spent time re-trying orders on different browser different cards different addresses etc so it was a colossal waste of time and energy. Then the last CSR call that prompted this thread, didn't just not have that narrative, she went full-throttle "it's you only you never seen this before and it's indefinite". It's ok for things to not be perfect, but at least be on board with one narrative that's all.
 
There is a major pandemic out there and people are worried about their jobs, access to medicine and food. You have spent 400k at Hermes in four months. You are beyond fortunate financially compared to most of the world. I suggest you get some perspective
Well, this is the PURSE forum so there’s that. Seems like a totally appropriate place to discuss...purses.
 
I, on the other hand, just lost everything in the market crash, because I was too busy with my other (low paying) job to sell my funds when I had intended. So I will most likely never be able to afford another bag of any kind. I am in my 50’s and was on track for retirement from my day job. It is too physically taxing and I have health conditions. It looks like I won’t even have money to eat decently, much less retire. I don’t make enough money at my job in health care to pay all my bills. I relied heavily on dividends and selling my stocks. Considering it took 12 years to recover from the last crash, I will be on Medicare by the time my investments recover enough to consider selling. I’m off to eat my rice and beans. I’m gonna be eating a lot of them from now on. Is there a “Rice n Bean” forum?
 
I, on the other hand, just lost everything in the market crash, because I was too busy with my other (low paying) job to sell my funds when I had intended. So I will most likely never be able to afford another bag of any kind. I am in my 50’s and was on track for retirement from my day job. It is too physically taxing and I have health conditions. It looks like I won’t even have money to eat decently, much less retire. I don’t make enough money at my job in health care to pay all my bills. I relied heavily on dividends and selling my stocks. Considering it took 12 years to recover from the last crash, I will be on Medicare by the time my investments recover enough to consider selling. I’m off to eat my rice and beans. I’m gonna be eating a lot of them from now on. Is there a “Rice n Bean” forum?
Oh no. No no no no no. I am SO sorry my gosh. I just read your post and it took the wind out of me. This is going to affect SO many, myself included, I don't think anyone will be immune except maybe grocery stores and lawyers. I am praying for you and all of us, that by some miracle we are able to all get back to some semblance of where we were "before". Socially, emotionally, spiritually, financially, relationally, physically and mentally. :heart:
 
:lol::lol::lol::lol::lol:
You are so funny! “10 pages of deciding between grey and gray.” Yes, we are very good at frivolous materialistic obsessing!! I’m pretty sure that most of us have extremely important things going on in our lives, yet we come here for fun. My daughter's college graduation got cancelled, her last concert too. I lost the vast majority of my income in this market crash, health care workers like me are put in harm’s way to save people who are dying. People are losing jobs, trying to figure out who is going to care for their children since daycares are closed, we are tearing up old T-shirts to use since ain’t nobody got no toilet paper. The Purse Forum is our escape.
The last thing I want to hear about is Corona virus. Please tell me anything about Hermès you wish, as it’s a lot more pleasant than the effects of this pandemic disaster.

I am trying to understand why anyone would come into this thread to moan and complain at the OP and particularly to take an attitude of "there are bigger things going on in the world". We are all suffering from those bigger things, in one way or another. But if you are HERE, you are on a purse forum, so clearly you are looking for some frivolous comfort or distraction. And if you have enough time to parse through OP's old posts and count bag purchases....well...maybe allow that you, too, might be taking some frivolous time for yourself.
If the OP wants to post a lot about Hermes CS, no one has to read it if they don't want to. People have ten page threads deciding between gray and grey or because there's an invisible .1 of a mm mark on a bag and they are hyperventilating :P it's all good! That's why we are here and why we can skip over threads and use the ignore function. I have about thirty people on ignore and it makes tPF a much more fun place!

@TraceySH I hope this works out for you. It sounds like a backend tech glitch you will have to work around and is clearly not personal. Kudos for the counseling you are doing - I am sure it is needed.
 
Oh no. No no no no no. I am SO sorry my gosh. I just read your post and it took the wind out of me. This is going to affect SO many, myself included, I don't think anyone will be immune except maybe grocery stores and lawyers...

I’ve been a lawyer for almost 20 years and can assure you there’s not a lot of job security in my practice area.
 
I’ve been a lawyer for almost 20 years and can assure you there’s not a lot of job security in my practice area.
I am also sorry for that. I didn't specify but with all of the lawsuits that are already beginning now I can only imagine how that will unfold over time. It took almost no time for those to begin.
 
I hope we can all be considerate when discussing our point of view.

@TraceySH I am so glad your issue got resolved and that it was a misunderstanding. The person who helped you was likely not in the frame of mind to handle your question. Not an excuse but given the climate it's likely what happened. So glad you were able to resolve this concern with someone that could really help you. I have seen your purchases and they are all stunning and I can tell you really enjoy your purchases. I am also certain you have worked hard to earn the ability to make these purchases.

In today's climate I have learned that compassion and empathy and simply being a good human being without judgement goes a long way. Hermes really will need someone like you that will continue to shop and enjoy the brand as the fallout of this virus hasn't even reared its ugly head yet.

Personally, I am in healthcare but self employed and I have been forced to stop working indefinitely until further notice by my regulatory College. On top of the market losses, I now have no income, and yet I do not see any harm in the question being asked here, and if someone finds it offensive they should just walk away. Luckily, I can weather this storm thanks to my parents always teaching me to 'save for a rainy day', aka 'stupid crazy virus that has brought the world to a standstill'. It's nice to come to this forum for some normalcy or at least an escape, as there is nothing else very normal in this world anymore.

Looking forward to seeing many more of your posts and your purchases !
 
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@Coconuts40 @gettinpurseonal

I totally understand, we are basically in the same financial position now. It is so scary and overwhelming. And of course I’m panicked about our health too.

Which is even more of a reason to want to send kindness out into the world. There is so much pain already I can’t and won’t contribute to any more. I hope I choose compassion every time.
 
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