Hi, I could really use some advice!
An international buyer just sent me an offer for an item. As part of the terms, she requested shipping via first class and stated she would accept all responsibility for missing, damaged, or lost mail.
I normally ship via Express Int'l only since it offers tracking and insurance. However, if the buyer accepts responsibility in the terms, does that mean I am not responsible if there are any delivery issues (or if she later claims she never received it?)
Also, I'm wondering if a Certificate of Mailing with first class mail would provide me with any protection in a potential Ebay/PP dispute.
Has anyone had experience with this situation? Thank you very much!!!
An international buyer just sent me an offer for an item. As part of the terms, she requested shipping via first class and stated she would accept all responsibility for missing, damaged, or lost mail.
I normally ship via Express Int'l only since it offers tracking and insurance. However, if the buyer accepts responsibility in the terms, does that mean I am not responsible if there are any delivery issues (or if she later claims she never received it?)
Also, I'm wondering if a Certificate of Mailing with first class mail would provide me with any protection in a potential Ebay/PP dispute.
Has anyone had experience with this situation? Thank you very much!!!
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