i dealt with her in sebastien's absence, she seemed very helpful & nice! just pose your questions directly & ask for pictures and see what she says.thanks for the info! if you dont mind, what bags are you getting? im talking with cynthia and she might not be as up front as sebastien
thanks for the info sarah! cynthia does seem nice in our email correspondence did you pay custom duties when you received it? are you based in the US?
hi pinky! did you also pay custom duties when you received your bag? how much?
i think cannes has the best stocks so far... i just wish they could send their shipment like bal london...
Bal Paris never reply my emails at all. Sebastien responds fast, sometimes within a couple of minutes! But he is definitely not as good as Anna from Bal London. Maybe English is not his language.
Yunces - Did you pay custom fees in your country? I did ask Sebastien and he said that I don't have to. Is that true?
i want to take this opportunity to commend sebastien from cannes. he's a good & efficient SA, though may not be extremely polite, probably because english isn't his first language, besides being helpful, he's honest.
i was about to order a bag (it was the last piece) from him and i asked him to check for defects, etc. he revealed thta there are 3 "stitches" (i think he meant scratches) on the bag. by that he saved me all the anguish, trouble & disappointment. now i'm hoping to get another bag from him.