What a pile of horse poop! There are NO Rules about the serial number spacing or even the number of dashes in vintage and classic (made before 2000) bags and briefcases. Every plant had different stamps and almost every serial number stamp was different INCLUDING the spacing. Whatever "Guide" she read that nonsense in is completely
wrong.
The Salearea Guide (posted at Ebay) on so-called "Authenticity Guides" and the
hundreds of mistakes found in almost all of them clearly states
"Having gaps in the serial number doesn't prove it's fake. Newer plants and older items where the numbers were hand-stamped would often have gaps and other glitches in the numbers."
http://www.ebay.com/gds/Coach-Authenticity-Guides-Facts-and-Myths-/10000000062607882/g.html
And the reason it's not in Coach's computer system is because it was made in 1994 and Coach didn't fully computerize their inventory
until 1999. Styles that were discontinued before that date WON'T be on their computers. And even if it was, there is NO way any Coach can be authenticated over the phone. In fact, Coach employees, whether by phone or in person, are forbidden to "authenticate" ANY Coach product. Coach's website clearly states
"Coach DOES NOT authenticate merchandise or determine whether serial numbers match actual Coach items."
http://www.coach.com/online/handbag...orRelations/ReportingCoachCounterfeits?LOC=BN
There's NOTHING wrong with that bag. It's an Embassy Brief made in 1994 and the bag, the creed stamp and the serial number all look exactly like they should. It's completely genuine and that style was made by Coach for at least 10 years, from 1986 to 1996 according to their catalogs.
Here's Coach's own catalog pages, the first from Summer 1986 showing it as a "NEW" style, and the second from the Holiday 1993 book. Please send your buyer a link to this post, and also send it to Ebay.