We've said this over and over again - NEVER believe what anyone at Coach tells you about authenticity. Almost without fail, every time anyone at ANY level, from store to Corporate, has been asked about something regarding an item's authenticity they've been 100 percent WRONG.
If you had just Searched this forum or the Answers To Authenticity Questions thread you would have found a valid answer without having to listen to some horse's patoot at Coach. No, AT THE PRESENT TIME Coach doesn't make bags in Turkey. But your bag was made in 1996 and in 1996 they DID make bags in Turkey and half a dozen other places. Why would you expect a recent bag from the outlet to have the same details as a bag made 15 years ago?
Before you do anything else, please do a little research.
Go to the Answers To Authenticity Questions thread and Search for the words "Coach made Turkey"
Go to the main Coach forum here, open the Search This Forum box and click the link that says "Show posts" and search for the same three words.
Then read the four Guides posted at Ebay By Salearea about Coach creeds, serial numbers, zippers, and where Coach was made. Save the links for reference.
http://search.reviews.ebay.com/members/salearea_W0QQcpnameZmembersQQprZsaleareaQQuqtZg
Once you've done this you'll already know more actual FACTS than 95 percent of Coach employees or 99.9 percent of online "Authenticity Guide" writers. And you'll know where to find FACTUAL answers the next time you have a question.