Were you the winning bidder? Why would she cancel your purchase for $51 and relist and sell for $45? That makes no sense and it's certainly not ethical.
Did you pay for the item before she canceled? If so, you can leave feedback. (In fact, if you're the winner and she canceled, you might try leaving feedback anyway.
If that's the case, I don't recommend doing business with
shes*got*sole .
This is going to be a bit long, but in the interests of fairness, I'll tell you the full story.
Here’s what happened.
I could be in the wrong. I only started using eBay last year, and have bought under 10 items, so I’m not the most seasoned buyer. It’s been very positive so far!
(I did get one bag that was counterfeit, and one bag that didn't really look like the listing photos, but I've never complained or anything like that. The counterfeit item was refunded graciously by the seller.)
For every purchase I’ve made in the past, I’ve gotten all the info in advance of the purchase or bid, and the sellers I've interacted with have been so nice.
I reached out to this seller in advance of the auction with initial questions about overall condition, nothing detailed. The seller responded a couple of days later with the info. The seller's message explained that the seller works two jobs, and that’s why the response was delayed.
I remembered whateve’s signature, and figured maybe some details might help with authentication. I also wanted to make sure there wasn't anything very wrong, like if the strap had been shortened.
However, I felt bad for the seller working two jobs.
I figured that if I asked more information from the seller, and didn't win the auction, I would be wasting the seller's time, which would be very limited for someone working two jobs.
I debated about whether to ask before or after the action (and Googled to get a sense of what's typical and what's best for sellers).
So I figured I'd wait and see if I won the auction. Then the seller likely wouldn't mind just providing some info (especially since this is a seller that even accepts returns). I was very committed to the purchase, and excited about it. As long as it was even approximately, sort of as described.
So I won the auction, and immediately sent a follow-up message. I explained that I thought waiting was the most considerate option. I was admittedly being detailed by requesting some close-ups of things. I figured that since the seller is ok with returns, this would be way more convenient for them compared with that. In my mind, they'd send some close-ups, I'd see everything is good to go, I'd pay and receive the bag, and the seller would have a positive selling experience.
In their reply, the seller was clearly very annoyed. The message said that they're not a new seller, and sold 5,000 bags in the past on eBay, using a different account. The seller said that if I didn't want the item, they would cancel.
Before I replied, the seller cancelled.
The reason provided was that there was an issue with my shipping address. I live in Canada, which the seller already knew; I mentioned it in advance of the auction. The cancellation was due to the questions I asked, but the reason provided was address.
I understand that a seller could become nervous if they think that someone could be a problematic buyer.
Though the fact that the seller said they're using a different account after such a long run on eBay, and that the seller reacted so strongly, seems a little bit odd?
Anyways, as I say, I'm pretty new to eBay. I'll try to learn from this. (And any advice is warmly welcomed!)
