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I contacted her to try and get a refund and she told me she bought it from the Coach store herself and is a former employee and used her discount and left the purse in the wrapping so it wouldn't get messed up. She said the missing r is a defect and not her problem and I should take the purse up to a Coach store myself to get it exchanged. She attached this receipt.
Hi, Although I'm not an authenticator, in my opinion, any honest seller who values their customers as well as their own reputation would accept a return for any reason. Actually the missing "r" is her problem because she sold the item, making everything about it her problem. Passing the buck is unacceptable. She should be reported to eBay even though by purchasing outside of eBay, you are not covered for this transaction. BTW, a receipt does not prove the item is genuine. She could have purchased a genuine bag and kept the receipt to copy as "proof" that her fakes are the real thing. Sorry this happened, action is needed to remove dishonest, uncaring sellers from eBay.
ALSO, looks like another made up story about getting an employee discount as none is shown on this receipt. Being a Coach employee has nothing whatsoever to do with anything.
I agree with most of what usMichigann posted. I do think she's an employee though. Although I don't have first hand knowledge of what an employee's purchase receipt looks like, the "employee file copy" and apparent (redacted) discount on a boutique purchase does seem to indicate that she's telling the truth or that she had a friend who's an employee buy it for her. But she doesn't show the date of purchase and the lack of date on that receipt can also indicate that it might have been purchased more recently than she's admitting. (Not accusing her of running to the store after the sale but it's possible that it was done after the questions were raised.)
If you go back and look at both my posts as well as Hyacinth's post about this item, neither of us said the bag is fake but neither was able to confirm authenticity either. And that's a problem when buying or selling an item that either has a mistake or is so unusual and/or rare that comparisons can't be made to known identical authentic items.
As such, I usually recommend against making purchases that can't be proven authentic. You don't want to spend money on an item that you don't feel comfortable about and even worse, should you ever tire of the bag, you can't resell it because as a seller, you have to be able to prove authenticity and so far, that can't be done.
The seller,
kyyjamie has more than one problem and if she wants to help her reputation, she needs to learn from this experience.
- Honest sellers don't take advantage of the exposure a selling site gives then encourage buyers to take the transaction off-site.
- Good sellers (especially of highly faked items/brands) don't use other sellers' or companies' copyrighted photos. They show their own pictures of the actual items that buyers will receive so both the seller can prove possession of the item and the buyer knows what she'll receive.
If
kyyjamie came here asking for advice, this is what I'd tell her. Employee or not, authentic bag or not, RETURN it! But if
kyyjamie is indeed an employee, she shouldn't tell them that she tried to resell it on ebay! She'll lose her job. A bag with such an obvious mistake that can't be authetnicated isn't something she should be selling.
And
kyyjamie, end that current listing for the Air Jordans and relist with your own pictures!
