Anyone Ever Buy and/or Sell on Tradesy?

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Did you use a Tradesy label? I'm wondering because I also sell higher-end items, and all of my USPS packages above $500 require a signature. I also ship and insure packages with Fedex and they have the same policy - any package valued above $500 requires a signature. I don't understand why would a delivery driver leave this package on a porch?...
I once had a buyer who contacted me and asked whether the bag I was selling came with a strap. I said yes. She was super happy about it purchased the bag. Later I got contacted by Tradesy cc saying that the buyer said there was no strap in the package. I knew the strap was there because when I packaged the bag, the strap was attached to the bag. The buyer said that when she received the package, it was severely damaged and that probably USPS stole the strap (she even sent pictures of the package to Tradesy cc). I didn't believe her for a second... you don't just inquire about a strap, and then the strap goes missing. It was a $3000 handbag. If I were stealing something, I would steal a bag and a strap, and not just a strap. I told that to Tradesy cc. I don't know what happened in the end, but they gave me my money for the bag. There are different types of scammers out there...
Hi, yes I used the Tradesy Fedex label. I also take pictures of everything. I had to drop off another Tradesy package yesterday at Fedex and I told a picture of the package with the Fedex manager. She gave weighed it and gave me the receipt. She also took a picture of her taking the package with the receipt. I'm so glad you got your money back. Yes, I cannot believe how many unethical people are out there. It's so sad and upsetting!!!
 
That's a good point, pirates don't cut and neatly reseal packages. they rip it open and discard in the area. Keep us posted and good luck with Tradesy. Good idea about BBB, it always works though it takes time to submit forms.
Thank you!!! Yes, I will keep everyone posted. I will not let go of this until I either get my jacket back or money back.
 
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Sorry to hear about your buyer. also sounds fishy. I believe packages can get smashed but it's impossible for the strap just to fall out if it was attached to the bag.
I use a bulletproof packaging for expensive bags - duster, bubble wrap, sealed plastic bag and more air pillows and paper wraps in the cardboard. Even if it smashed or soaked in the rain it should be fine.
As for my buyer she contacted me the next morning. She placed order at night and I just prepared the package, she asked to cancel the order next morning. Either buyer's remorse or her family member pulled that on her. I'm happy I haven't shipped the bag, it would be a nightmare to deal with the situation.
That is such a smart idea!!! I had never thought of using bulletproof packaging. I also use a duster, bubble wrap, air pillows for my handbags, designer shoes.... I had also sold a brand new pair of Christian Louboutin shoes that were $850 and that buyer got them last Thursday. She messaged me that same day and says they are gorgeous and she loves them. I had also packaged those in a brown box, inside the Christian Louboutin box, with bubble wrap and air pillows. She is a wonderful buyer and is not a liar and scammer!!!
 
I my experience, if a third party is involved (neighbor, roommate, concierge) any investigation with USPS is closed right away because they waive any responsibility and go like it's unknown who took it.
I think the roommate taped the box back up so it wasn't clear at first it had been tampered with. The sale was on ebay so I had bought a shipping label that showed the weight of the package. The weight proved there had been 4 pairs of jeans in there originally.

If the buyer uses a forwarding service, they won't win a not as described case since they weren't the first recipient of the item. There was a thread on here several years ago where someone had bought some linens and had them shipped directly to her cleaners. The cleaners found some damage but ebay closed the case in the seller's favor because she had had them shipped to a third party.
 
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If the item goes missing it can be due to the delivery service too, especially USPS. But here's a fresh story about UPS

"UPS driver delivered stolen Louis Vuitton shipments worth $187,000 to his own house"​

OMG I'm not surprised. What an idiot. So glad he got caught!!
 
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I have an update on my Tradesy issue. I called Tradesy CS yesterday to see if there was any update from Fedex. They said it could be another 5 days to get a response. I cannot believe what the Tradesy CS rep told me yesterday. He said that they have had 5 to 6 cases with customers saying either the item they bought was not in the box or packages have been lost. This is through Fedex and I guess USPS. He said this is happening for Tradesy orders. I cannot believe he said this. In my 15 plus years selling I have never once had an item missing in a package that I have sold or any package that I have received. I have purchased items on ebay and PM before and this has never happened. This CS rep says that people see that it says Tradesy on the box, so they open it up and steal what's in there. He also said this is happening with the Real Real. I still don't trust my buyer. Why would someone open a brown box and steal a jacket. I told the CS rep that I better get my jacket back or my $$$$. I have the printed receipt that shows the weight when I dropped off the package at Fedex. He said the investigation will be able to see the weight of the package when it left the last Fedex hub. Has anyone else heard this? Now I really don't feel safe selling on Tradesy if they have had 5 to 6 issues of items not being in packages or packages missing in the past week.
 
I'm so happy. I just heard from Tradesy CS and the buyer had lied!!! Fedex investigation looked at the weight when I had dropped off the package to Fedex. I had waited in line, they weighed the package when I gave it to them. Fedex then looked at the weight of the package when it was delivered and it was the same weight as when I dropped it off at Fedex. They just released my funds too!!! I knew I did not trust this buyer.
 
I'm so happy. I just heard from Tradesy CS and the buyer had lied!!! Fedex investigation looked at the weight when I had dropped off the package to Fedex. I had waited in line, they weighed the package when I gave it to them. Fedex then looked at the weight of the package when it was delivered and it was the same weight as when I dropped it off at Fedex. They just released my funds too!!! I knew I did not trust this buyer.
That's great news! I didn't realize they could or would weigh the package when it was delivered.
 
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I'm so happy. I just heard from Tradesy CS and the buyer had lied!!! Fedex investigation looked at the weight when I had dropped off the package to Fedex. I had waited in line, they weighed the package when I gave it to them. Fedex then looked at the weight of the package when it was delivered and it was the same weight as when I dropped it off at Fedex. They just released my funds too!!! I knew I did not trust this buyer.
Congrats, it was worth all the efforts! I guess so, the buyer's behavior showed red flags, was out of town knowing the order is coming, neighbor picked up, "the box is empty" etc. I hope Tradesy bans her from the site. Did you ask them if they take care of such buyers-claimers?
 
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Congrats, it was worth all the efforts! I guess so, the buyer's behavior showed red flags, was out of town knowing the order is coming, neighbor picked up, "the box is empty" etc. I hope Tradesy bans her from the site. Did you ask them if they take care of such buyers-claimers?
Thank you!!! Yes, they said they did research on this buyer. Fedex also did an investigation. I know she is banned from Tradesy now. I have blocked her from buying from me on PM.
 
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