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It happens to me occasionally on other sites. I think what happens is that someone googles what they're searching for, an old listing/item comes up and they send a message asking if you have more of that item. (Some day, I should ask one of them how they found me.)
See this post:
forum.purseblog.com
Thank you!!! Yes, I spoke to Tradesy CS today and they can see the weight of the package when I dropped it off. They opened an investigation with Fedex. They can tell if this buyer is lying, because of the weight when it was delivered. She has been so shady. They also looked at my 15 year history selling on Tradesy and see I have never had one issue with any customers. All of my items are designer and brand new with tags. What makes me mad is the buyer doesn't give a crap that I will now be out of my item and $$$. Tradesy also read her messages to me. We both agreed how nonchalant she was about stating the box was empty. If I was a buyer and the box did not have my item I would have been upset. I would not just say" Hey, I just got home." I took out the rest of her message, since she might view this site and I do not want to give other unethical people ideas. It's like this is no big deal to her and she knows how to work the system!! When I responded to her I said "OMG, I cannot believe this. I have been selling for over 15 years on Tradesy( now PM and other sites) and no one has ever stolen the item out of the box. I went back to that Fedex today, because I had to ship another package. I told the Fedex manager what happened and she said buyers do this to scam everyone. I always get a receipt and the actual weight. They also have me on video when I had dropped this off. This buyer found me on PM and wanted to buy some of my other high end items. I have blocked her now. I do not trust her. All I care about is getting my $$ or the item back. I will post an update on here. I took out most of my original message that I posted on here, because we have to be careful of scamming people that might try to do this to another buyer.
Original uncropped pics are problematic, I guess. I also delete all recent images from my phone due to the lack of space, I only have great pictures taken by camera for older listings. But now I tend to use phone for quickie listings and after posting I remove them from the phone.
Yes, me too!! I blocked her, because she had wanted to buy one of my other jackets. I then had a guest check buy one of my jackets, and I cancelled the sale. It could be her or one of her friends that will try to do the same thing. I will now be watching her on PM and look for her on Ebay. If I see my brand new jacket I will call the police and Tradesy. I do not put up with people that steal.
I've had a couple of sellers who behaved oddly on Posh....I'm saving their bags in my "likes" in case I see something else from them
It's smart to get the receipt with weight, you are covered. Of course, Tradesy as its their label and their responsibility will take some time to investigate. What I know it's about 2 weeks with UPS, should be similar with Fedex. After that time you should start bugging Tradesy to release your funds. It's Tradesy's problem to deal with the buyer, not yours. They can remove her account, file criminal charges, whatever. They are intermediaries and take a hefty commission for that to deal with issues. As for buyer, I don't like the story how she was out of town and the neighbor involved, then "box is empty". Could be a package pirate took it from the box, but you know what, I wouldn't buy if I know I'm going to be out of town and the box would be sitting on the street. Too many red flags.
Yes, I'm so glad I got the receipt with the weight. I always get a receipt and weight. I do the same with USPS and UPS. I feel the same way about this buyer. I had the jacket wrapped up in tissue in the box. I always like to wrap my items in tissue and package them up nicely, since they are higher end items. I had the jacket in a basic brown box. There is no reason why someone would just tear open the box to take out this brand new jacket, unless she told her neighbor what was in the box. No where on the brown box did it say what was in the box or that it was a designer jacket. If a pirate took it from the box you would think it would have been cut open. When she nonchalantly messaged me saying "Hey, the box was empty" as if it's no big deal. It's a big deal to me, because this has never happened to me before. If I was in her position I would have been upset. She acts like it's no big deal. That makes me feel she has done this before. She thinks she will get to keep the jacket(and most likely resale it on PM or Ebay) and get her $$$ back. I'm so sorry you had to deal with a awful buyer too. I cannot believe your buyer said "someone else charged their card but the delivery address was theirs." She sounds like an idiot!!! I'm so glad we have this forum so we can all help each other. Tradesy said they would get back to me by Friday with an update. I will let you know what the outcome is. I did tell Tradesy CS that if I do not get my jacket back or my $$$ I will be contacting the BBB.
I don't get receipts with weight because I have my packages picked up from my home.
That's a good point, pirates don't cut and neatly reseal packages. they rip it open and discard in the area. Keep us posted and good luck with Tradesy. Good idea about BBB, it always works though it takes time to submit forms.
Sorry to hear about your buyer. also sounds fishy. I believe packages can get smashed but it's impossible for the strap just to fall out if it was attached to the bag.
