Any help would be appreciated!
So I sold an old generation YSL cabas chYc mini the end of November last year. And the purse was arrived at the buyer on dec 1st. The buyer emailed me yesterday and said she needs a refund because the handle is rubbing off already (not sure if they was referring to the scratches on the handle where I have posted a picture on the listing). And she was so rude and even cursing in the message saying I sold her cheap fake. I don't use fake and the purse still had a Neiman Marcus tag attached to it (or in the pocket). And I've heard a lot of stories where Tradesy favors buyer in most of the situation. So my question is how likely Tradesy will accept her return and take money out of me even against my will? I've also heard about a lot of incidents where the buyers purposely damaged the items or even use a fake items for return so they could get money back. I so mad and upset....