Anyone Ever Buy and/or Sell on Tradesy?

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#9,886
15th day of waiting for payouts for several sales, i finally emailed tradesy. I know I'll get their canned response about security of transactions, but what's the heck
there were no returns, except for one serial returner who first rescheduled delivery for one week, then returned the bag to tradesy. I have a bad feeling she may switch the bags, she returned all of them, like she doesn't know what she's buying at all ? One bag was relisted by Abby R in worse condition, other bags are new.
Either way tradesy can't hold money for all the sales for several weeks using it as a reason.
 
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#9,887
GemsBerry said:
I hear you. Their authentication department returned me damaged Tiffany's bracelet that was shipped in perfect condition and kept telling me it was like this and "we are standing by" , "thank you so much for contacting us again". I sent them comparison pics before shipping with label and what they returned to me, but they ignored it.
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Really? I have started videotaping condition of item next to shipping label but now I don't even know if that's worth it.
 
#9,888
GemsBerry said:
I hear you. Their authentication department returned me damaged Tiffany's bracelet that was shipped in perfect condition and kept telling me it was like this and "we are standing by" , "thank you so much for contacting us again". I sent them comparison pics before shipping with label and what they returned to me, but they ignored it.
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Really? I have started videotaping condition of item next to shipping label but now I don't even know if that's worth it.
 
#9,890
Fullcloset said:
I'm with you. I think I sold one item for $30 last year which net me virtually nothing after their hefty 25% commission and then another 3% to get the few dollars transferred to my account. I took everything down after that or raised the prices to $60.50 - everything started at $50 plus their $10.50 label. Since then, nothing sold because items like that sell for less than half the price on other platforms where the commissions are respectful of the sellers sweat. I leave it as an inventory to remember what I have when it is time to relist on other platforms. That's about Tradesy's only use right now.
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Just FYI, if you list at $50 plus Tradesy's label, you'll be paying almost 20% commission. In order to get the $7.50 commission, your item has to be priced at $49.99 or less, before you add in the label.
 
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#9,891
Should a buyer expect to receive a dustbag with an item if it isn't pictured or mentioned in the listing? I had a buyer ask me if I would take a lower amount for a used purse. I lowered the price for her and she bought. Then she sent me a message saying she hoped she was going to get a dustbag. IMO she should have asked before she purchased. Anyway, I confirmed the sale, thanked her and told her that this brand doesn't provide dustbags with smaller items, which is true. She responded, "and you're welcome." I can't determine if she is mad from that. Now I'm a little worried.
 
#9,892
whateve said:
Should a buyer expect to receive a dustbag with an item if it isn't pictured or mentioned in the listing? I had a buyer ask me if I would take a lower amount for a used purse. I lowered the price for her and she bought. Then she sent me a message saying she hoped she was going to get a dustbag. IMO she should have asked before she purchased. Anyway, I confirmed the sale, thanked her and told her that this brand doesn't provide dustbags with smaller items, which is true. She responded, "and you're welcome." I can't determine if she is mad from that. Now I'm a little worried.
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Should they? No.
Will they? Unfortunately, sometimes yes.
A year or more ago I sold a Chanel classic flap and the customer returned it because it came with a black dustbag instead of the white dustbag she wanted. She claimed not as described and Tradesy sided with her (not because of the dustbag, but because of “odor” and “wear” that was made up). There is some reason to think it could come with a white dustbag since that is typical for a new classic flap when purchased, however I showed a photo in my listing of the black dustbag it came with, so that was annoying.
I hope your buyer is less unreasonable.
 
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#9,893
whateve said:
Should a buyer expect to receive a dustbag with an item if it isn't pictured or mentioned in the listing? I had a buyer ask me if I would take a lower amount for a used purse. I lowered the price for her and she bought. Then she sent me a message saying she hoped she was going to get a dustbag. IMO she should have asked before she purchased. Anyway, I confirmed the sale, thanked her and told her that this brand doesn't provide dustbags with smaller items, which is true. She responded, "and you're welcome." I can't determine if she is mad from that. Now I'm a little worried.
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IMO, buyers shouldn't expect something unless it's shown or described in the listing.

I had a buyer purchase several different items in different transactions. In the notes of each paypal payment, she included a note requesting tissue, boxes, ribbon, dust bags, receipts and "any other items I may have."

Because I wanted it on record in case of a problem, I responded (through ebay messages) that I don't have the items she was requesting nor were they shown in the listings.
 
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#9,894
whateve said:
Should a buyer expect to receive a dustbag with an item if it isn't pictured or mentioned in the listing? I had a buyer ask me if I would take a lower amount for a used purse. I lowered the price for her and she bought. Then she sent me a message saying she hoped she was going to get a dustbag. IMO she should have asked before she purchased. Anyway, I confirmed the sale, thanked her and told her that this brand doesn't provide dustbags with smaller items, which is true. She responded, "and you're welcome." I can't determine if she is mad from that. Now I'm a little worried.
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Absolutely not.
 
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#9,895
whateve said:
Should a buyer expect to receive a dustbag with an item if it isn't pictured or mentioned in the listing? I had a buyer ask me if I would take a lower amount for a used purse. I lowered the price for her and she bought. Then she sent me a message saying she hoped she was going to get a dustbag. IMO she should have asked before she purchased. Anyway, I confirmed the sale, thanked her and told her that this brand doesn't provide dustbags with smaller items, which is true. She responded, "and you're welcome." I can't determine if she is mad from that. Now I'm a little worried.
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She shouldn't expect it, especially when it's not in description and images.
But nowadays I go idiot-proof and specify what's included and what's not in description (original dustbag/generic duster/dustbag not included/missing shoulder strap etc).
 
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#9,898
I'm on day 12 with my bag that I know isn't going to be returned because the buyer messaged me that she loved it, and on day 6 for the bag that the bag shows in my buyer's closet. Neither has been released. I wonder if since I had that return, they think it gives them a reason to hold my funds longer.
 
#9,899
whateve said:
I'm on day 12 with my bag that I know isn't going to be returned because the buyer messaged me that she loved it, and on day 6 for the bag that the bag shows in my buyer's closet. Neither has been released. I wonder if since I had that return, they think it gives them a reason to hold my funds longer.
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I believe it does, if it takes 15-16 days for normal sales, return makes it longer, maybe the whole 21-day window.
What are the signs of return now? Is it like returned item first shows in buyer's closet, then in Tradesy 's closet if they accept it and your funds will be released? But then they can still send it back to you a week later and reverse the payment?
 
#9,900
GemsBerry said:
I believe it does, if it takes 15-16 days for normal sales, return makes it longer, maybe the whole 21-day window.
What are the signs of return now? Is it like returned item first shows in buyer's closet, then in Tradesy 's closet if they accept it and your funds will be released? But then they can still send it back to you a week later and reverse the payment?
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I don't know. My last return blindsided me. I didn't notice if it switched closets. I'll keep watching to see if the item in my buyer's closet moves. Maybe the buyer accidentally clicked the sell it yourself button.
 
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