Anyone Ever Buy and/or Sell on Tradesy?

[GemsBerry]

I'm on 13th day for one sale, customer paid by Affirm. Do you think it takes longer like international sales because of this?

I think class action is brewing for payouts time.

 

[fashion_victim9]

I'm on 13th day for one sale, customer paid by Affirm. Do you think it takes longer like international sales because of this?

I think class action is brewing for payouts time.

I'm on 12th for one sale and 10th for the other, both items don't seem to be returned and sales are not international. They hold the funds for no reason, just cause they can

 

[ivanalizett]

This is the bag...

https://www.tradesy.com/i/louis-vui...s-body-monogram-canvas-shoulder-bag/22723614/

GIRL, I purchased a LV wallet from this seller (CL) on the 14th.. I still haven't received my wallet since I ordered it while she was out on "vacation" but I'm supposed to receive it this coming Monday according to the Fed Ex tracking.
I noticed the Origin was China and I freaked out as well... only because she has Chicago on her profile...
update me on your item! I sent pictures and paid a small fee for someone to authenticate to look at my listing/pictures.. I'll let you know what they tell me as well.

 

[MyAwesomeFinds]

I'm on 12th for one sale and 10th for the other, both items don't seem to be returned and sales are not international. They hold the funds for no reason, just cause they can

I'm thinking they probably don't pull this crap with their power sellers. And the power sellers pay much less commission than we do.

 

[MyAwesomeFinds]

I finally got the $766 they owed me from a sale in my bank account today on the 9th business day and 14th day after emailing to complain yesterday. I got the "sorry...we are using the time for safety and security of your funds" line in response and I wrote this back:

Thank you for the response; the money finally hit my account. I hope you are PLEASE forwarding all of these complaints to upper management because sellers are complaining about Tradesy all over the internet. Same problem--slow payouts or no payouts unless you write or call and complain. You are losing sellers' trust. I just pulled down my most expensive items from the site because it's too stressful to wait and wonder if you will actually get paid for the item you sold. None of us believe the time is needed for "safety and security" when all other selling platforms can process our transfers safely immediately or overnight with no problems.

 

[Fullcloset]

I haven’t sold anything on Tradesy for more than a year. It’s a shame how the company changed for worth and threats its sellers so poorly. I went through that before as well and it is NOT cool. It became so stressful to sell on there.

I'm with you. I think I sold one item for $30 last year which net me virtually nothing after their hefty 25% commission and then another 3% to get the few dollars transferred to my account. I took everything down after that or raised the prices to $60.50 - everything started at $50 plus their $10.50 label. Since then, nothing sold because items like that sell for less than half the price on other platforms where the commissions are respectful of the sellers sweat. I leave it as an inventory to remember what I have when it is time to relist on other platforms. That's about Tradesy's only use right now.

 

[Fullcloset]

I also got a return saying that the David Yurman bracelet that I sold is fake (even though I sold $5000 bags, expensive shoes etc etc on Tradesy before).

I told them that if they are trying to not keep the return they should just change their policy instead of lying that my bracelet is fake.

Anyway, I got the return, opened the package and there was just the bracelet without DY box. So I e-mailed them asking where is my box. They said “your box was damaged, buyer didn’t ship it back, we thought you don’t want it. But if you really want it, we will ship it to you”.

So then I receive the box and it’s not my box and it’s not damaged, I am not even sure if it’s authentic box, since mine looks different. And has made in China sticker, mine didn’t have it.

I e-mailed them saying, where did you get this box from? It’s not mine. They said we compared the pictures and they are identical. Then I described every single detail that is different and got this response
“I apologize for my oversight of the opening in the cushion. As the listing was published in August of 2015 and sold in 2018, there is a possibility the packaging of the bracelet has changed after 3 years. We encourage our sellers to update their older listings to ensure they are current with the wear and any extras included. Your buyer has been very accommodating and as stated previously, we do not feel that there was been an item and/or packaging swapping.”

So basically within 3 years my box got a wireless update and changed its appearance while sitting in my closet (how convenient) and the funny thing is that I did update that listing with new photos since I got better camera on the phone lol so the photos are from last year. And I am not sure that the bracelet I got back is mine. I deleted all my expensive listings and left some Zara stuff listed.
It was such a great company in the beginning. But went downhill quite quickly.

Wow - not only does not make any sense but that response is arrogant, condescending and akin to sticking their middle finger up. You can tell some child wrote that. People actually sell those authentic boxes empty online and get decent money for them - I never knew if frauds were buying them to sell their fake stuff in or people just collected them to store their own stuff in but the fact Tradesy tried to withhold it from you and then 1) said it was damaged but sent you back a box that 2) wasn't damaged tells me they committed a knowing fraud and think you can't now prove it. They tried to pull a fast one and didn't get away with it. I'd like to see those 20 year morons explain THAT if you reported them for fraud to the postal inspector's office.

 

[mfa777]

Wow - not only does not make any sense but that response is arrogant, condescending and akin to sticking their middle finger up. You can tell some child wrote that. People actually sell those authentic boxes empty online and get decent money for them - I never knew if frauds were buying them to sell their fake stuff in or people just collected them to store their own stuff in but the fact Tradesy tried to withhold it from you and then 1) said it was damaged but sent you back a box that 2) wasn't damaged tells me they committed a knowing fraud and think you can't now prove it. They tried to pull a fast one and didn't get away with it. I'd like to see those 20 year morons explain THAT if you reported them for fraud to the postal inspector's office.

I agree, couldn’t summarize it better. They were saying stupid things just to brush me off. I am going to file a claim at a small claims court and thank you for the new idea about postal inspectors office, I didn’t know about it )
I also got a stupid message from the manager even though I didn’t contact her
“As the manager of our Authentication/Returns Team, I'm happy to further assist you.

I've reviewed all communication prior and I'd love to clarify the issue. As the item was confirmed to be inauthentic, we stand by our resolution to return the item back to you. While I can understand your frustrations behind the box, the buyer communicated with us directly and ensured the box received was exactly what they got in their purchase. In terms of damage to the box, you can see in the photo we originally provided, the box was semi bent on the side which is the damage we are referencing. (So basically the hardly seen bent was big enough reason to not ship the box back)

Based on the details of the listing, age of listing with no updates, assessment of the item, etc. we will be closing out the transaction as we have verified all information provided to you is accurate.

I appreciate your understanding,
Thanks!

The empty box is the “damaged” box I received and the one with bracelet in it was mine

 

[LL777]

I agree, couldn’t summarize it better. They were saying stupid things just to brush me off. I am going to file a claim at a small claims court and thank you for the new idea about postal inspectors office, I didn’t know about it )
I also got a stupid message from the manager even though I didn’t contact her
“As the manager of our Authentication/Returns Team, I'm happy to further assist you.

I've reviewed all communication prior and I'd love to clarify the issue. As the item was confirmed to be inauthentic, we stand by our resolution to return the item back to you. While I can understand your frustrations behind the box, the buyer communicated with us directly and ensured the box received was exactly what they got in their purchase. In terms of damage to the box, you can see in the photo we originally provided, the box was semi bent on the side which is the damage we are referencing. (So basically the hardly seen bent was big enough reason to not ship the box back)

Based on the details of the listing, age of listing with no updates, assessment of the item, etc. we will be closing out the transaction as we have verified all information provided to you is accurate.

I appreciate your understanding,
Thanks!

The empty box is the “damaged” box I received and the one with bracelet in it was mine

The boxes are so different. I’m sorry you have to deal with them. Did they actually return your braselet?

 

[BeenBurned]

Who are they to decide whether YOUR box is too damaged for you to want back? (That is, IF it was damaged.)

 

[mfa777]

The boxes are so different. I’m sorry you have to deal with them. Did they actually return your braselet?

Thank you)
I got the bracelet but I don’t know if it’s mine. I haven’t worn it for 3 years and don’t really remember every single detail about it. It’s probably fake since it doesn’t make sense to just steal the box and return the bracelet.

 

[GemsBerry]

I agree, couldn’t summarize it better. They were saying stupid things just to brush me off. I am going to file a claim at a small claims court and thank you for the new idea about postal inspectors office, I didn’t know about it )
I also got a stupid message from the manager even though I didn’t contact her
“As the manager of our Authentication/Returns Team, I'm happy to further assist you.

I've reviewed all communication prior and I'd love to clarify the issue. As the item was confirmed to be inauthentic, we stand by our resolution to return the item back to you. While I can understand your frustrations behind the box, the buyer communicated with us directly and ensured the box received was exactly what they got in their purchase. In terms of damage to the box, you can see in the photo we originally provided, the box was semi bent on the side which is the damage we are referencing. (So basically the hardly seen bent was big enough reason to not ship the box back)

Based on the details of the listing, age of listing with no updates, assessment of the item, etc. we will be closing out the transaction as we have verified all information provided to you is accurate.

I appreciate your understanding,
Thanks!

The empty box is the “damaged” box I received and the one with bracelet in it was mine

I hear you. Their authentication department returned me damaged Tiffany's bracelet that was shipped in perfect condition and kept telling me it was like this and "we are standing by" , "thank you so much for contacting us again". I sent them comparison pics before shipping with label and what they returned to me, but they ignored it.

 

[mfa777]

Who are they to decide whether YOUR box is too damaged for you to want back? (That is, IF it was damaged.)

Exactly!

 

[laidieSS]

I’ve sold two items on Tradesy and spent nearly a hundred hours browsing but yet no purchases. I can’t help but think 70% of the sales are fake, so finding the legit 30% is worth it.

I think if I’m going to purchase from Tradesy I just rather deal with Fashionphile (which is very easy for me to return since it’s down the street) or buy new is crazy.

I want to shop Tradesy to prove it can be valuable for buyers and sellers...but I can’t guarantee other sellers are legit (why can’t we have reviews) not why are they all not honest and sweet like me

 

[mfa777]

I hear you. Their authentication department returned me damaged Tiffany's bracelet that was shipped in perfect condition and kept telling me it was like this and "we are standing by" , "thank you so much for contacting us again". I sent them comparison pics before shipping with label and what they returned to me, but they ignored it.

Sorry you had to go through this too. At least it didn’t happen to one of my really expensive items, I ve learned my lesson and won’t sell anything worthy there anymore )