Anyone Ever Buy and/or Sell on Tradesy?

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#9,031
Well, I discovered that "inspection hold" meant my item was returned. It ended up in Abbey Rd's closet where it sold again, I think, because it's no longer available. My money? That's apparently not available either. Seems to be stuck in limbo until 9/11. Ugh.
 
#9,032
whateve said:
A new Tradesy email promising changes. They say in the near future they will require 3 pictures per listing, and we'll be informed before it goes into effect. Not true! I listed something a couple days ago and it required 3 photos. Scarves and keychains only have 2 sides to photograph.

They are going to auto-rotate photos for you. Another bad idea! When I list planners, which are binders that should be oriented like a book, they rotate them sideways like a wallet. For that matter, some men's long wallets are meant to be carried upright in a breast pocket, not horizontally. Sometimes I'll shoot from an angle and it looks wrong if the picture is rotated with the top of the bag at the top of the picture. Please leave my pictures alone!
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the way I look at it is, it may create more work for us to get the listing appear correctly but at least we still have the ability to do so. With Vestiaire, you have no control in the order/sequencing of photos, and every subsequent edit has to be approved by a staff member whose eye sight and logic appear frequently jumbled at best. and don't get even me started on The RealReal whose listing photos are limited to 5 pics at the maximum. who does that, sticking with such a low bar?!?
 
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#9,033
restricter said:
Well, I discovered that "inspection hold" meant my item was returned. It ended up in Abbey Rd's closet where it sold again, I think, because it's no longer available. My money? That's apparently not available either. Seems to be stuck in limbo until 9/11. Ugh.
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When it first moves to Tradesy's closets, it says "not available." It takes awhile before it actually goes up for sale. So I don't think your bag sold again already. I've become obsessive about checking my sold items to see if they have moved to Tradesy's closets!
 
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#9,034
kerryisntreal said:
Yeah, their "member care" might as well be a joke. The email I got in response was just a regurgitation of the first email notifying me of the return and the "inauthentic" claim w/ same bs [wrong] reasons.

Paying to get my own bag authenticated feels so wrong, but I'm doing it anyway because they seem utterly useless. Such an inconvenience. Very seriously considering pulling all my listings off Tradesy once this is settled.
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the point of authentication is for the BUYER's peace of mind, you must/should not take it personally. the buyer wasn't with you when you made the purchase hence she couldn't have known where the item came from. eBay, Poshmark and the likes have the same requirements when authenticity issues arise.
 
#9,035
my guess is Tradesy will proceed to apply these standards across the board, not just pro sellers.

Effective 9/1/17, all pro sellers must maintain a minimum strong-listing rate of 80% to remain in good standing with the program. The requirements for strong listings are:
  • 8+ images
  • Approved brand
  • Retail price (if inaccurate, then funds may be pulled during return process for misrepresentation)
  • Asking price cannot be more than 85% of the retail price
  • Description has a minimum of 150 characters
  • Approved material
  • Accurate origin sizing (EU, US)
  • Color
  • Measurements (heel height, shoe width, bag measurements, etc.)
All listings without the above requirements are automatically categorized as weak listings. Please ensure your listings are compliant to be considered strong listings. Additionally, listings with a strong quality score have the highest sell through and receive the most exposure.
 
#9,037
jmc3007 said:
my guess is Tradesy will proceed to apply these standards across the board, not just pro sellers.

Effective 9/1/17, all pro sellers must maintain a minimum strong-listing rate of 80% to remain in good standing with the program. The requirements for strong listings are:
  • 8+ images
  • Approved brand
  • Retail price (if inaccurate, then funds may be pulled during return process for misrepresentation)
  • Asking price cannot be more than 85% of the retail price
  • Description has a minimum of 150 characters
  • Approved material
  • Accurate origin sizing (EU, US)
  • Color
  • Measurements (heel height, shoe width, bag measurements, etc.)
All listings without the above requirements are automatically categorized as weak listings. Please ensure your listings are compliant to be considered strong listings. Additionally, listings with a strong quality score have the highest sell through and receive the most exposure.
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This is terrible news! I sell many vintage items and I don't know the retail price always. Also, should the retail price be what the purse sold for in 1980 or should it be adjusted for inflation? Many are more valuable now than when they were first sold - why should I be limited to selling for only 85% of retail price if people are willing to pay more? I sell a lot of scarves and keychains that don't require 8 pictures for you to see every possible angle. What is an approved material?

ETA: Oh, I get it. They are getting stuck with returns of items that sold for more the first time than they can resell them for. They are forced to lower prices to move them, and they are losing money.
 
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#9,039
Has anyone received an item sold email where next to "purchased by" is "anonymous"? An item was purchased from me today and next to the "purchased by" part of Tradesy's email was "anonymous". I don't remember this having happened before and so checked the emails I received when my other items sold (checked about 5 that were sent over the span of several months) and all had the first name and last name initial of the person who purchased it next to the "purchased by" column. However, the buyer's name and city/state location appears as it usually does when I click on my sales page. I am wondering if this is something to be concerned about or is it simply a new feature/option that when someone chooses no "username" for their account or doesn't want to create a closet, they are identified as "anonymous"?
 
#9,040
onepiece101 said:
Has anyone received an item sold email where next to "purchased by" is "anonymous"? An item was purchased from me today and next to the "purchased by" part of Tradesy's email was "anonymous". I don't remember this having happened before and so checked the emails I received when my other items sold (checked about 5 that were sent over the span of several months) and all had the first name and last name initial of the person who purchased it next to the "purchased by" column. However, the buyer's name and city/state location appears as it usually does when I click on my sales page. I am wondering if this is something to be concerned about or is it simply a new feature/option that when someone chooses no "username" for their account or doesn't want to create a closet, they are identified as "anonymous"?
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Buyers can check out as guests I read somewhere, hence they don't have to setup a account.
 
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#9,042
onepiece101 said:
Has anyone received an item sold email where next to "purchased by" is "anonymous"? An item was purchased from me today and next to the "purchased by" part of Tradesy's email was "anonymous". I don't remember this having happened before and so checked the emails I received when my other items sold (checked about 5 that were sent over the span of several months) and all had the first name and last name initial of the person who purchased it next to the "purchased by" column. However, the buyer's name and city/state location appears as it usually does when I click on my sales page. I am wondering if this is something to be concerned about or is it simply a new feature/option that when someone chooses no "username" for their account or doesn't want to create a closet, they are identified as "anonymous"?
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are you still able to print out the label with buyer's name and address as usual?
 
#9,043
GemsBerry said:
are you still able to print out the label with buyer's name and address as usual?
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Once I checked the shipping label, it is actually shipping to Pittney Bowes forwarding service with the address 1850 Airport Exchange Blvd Ste 200 in Erlanger, Kentucky which must be part of Tradesy's own international shipping when they launched it since under my sales page the tracking number is listed as international and shows a tracking number with much different numbers than the usual USPS ones. Therefore, has anyone had any bad experiences shipping to a customer using Tradesy's international forwarding service or should I be okay?
 
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#9,044
onepiece101 said:
Once I checked the shipping label, it is actually shipping to Pittney Bowes forwarding service with the address 1850 Airport Exchange Blvd Ste 200 in Erlanger, Kentucky which must be part of Tradesy's own international shipping when they launched it since under my sales page the tracking number is listed as international and shows a tracking number with much different numbers than the usual USPS ones. Therefore, has anyone had any bad experiences shipping to a customer using Tradesy's international forwarding service or should I be okay?
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In some ways that might be good news because international sales are final on tradesy, so it greatly reduces the chance that your item will sent back to you via Tradesy's new return shenanigans.
 
#9,045
onepiece101 said:
Once I checked the shipping label, it is actually shipping to Pittney Bowes forwarding service with the address 1850 Airport Exchange Blvd Ste 200 in Erlanger, Kentucky which must be part of Tradesy's own international shipping when they launched it since under my sales page the tracking number is listed as international and shows a tracking number with much different numbers than the usual USPS ones. Therefore, has anyone had any bad experiences shipping to a customer using Tradesy's international forwarding service or should I be okay?
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That sounds like the same place you ship items for ebay's global shipping program. I've never had a Tradesy international sale except for one that used their own forwarding service but I've used ebay's GSP and never had a problem. I have heard though that some people claim they will repack some items and may not pack them as carefully as you did.
 
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