Did you take pictures of date codes and any other indicators of authenticity? How many pictures did you post?
Of course. I used all 12 pictures. Never had a problem like this before.
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Did you take pictures of date codes and any other indicators of authenticity? How many pictures did you post?
this is a new kind of BS from Tradesy. looks like a human factor to me, someone was supposed to email you but didn't.Of course. I used all 12 pictures. Never had a problem like this before.
Dang. That's weird. I don't know why they would do that. Was it a weird brand?Of course. I used all 12 pictures. Never had a problem like this before.
yesterday I got sale cancelled after 30 (!!) emails back and forth with a customer, she ended up sending cancellation request because she read somewhere that the item can be easily damaged. it was 4-30 am and frankly I'm happy to cancel because it was screaming "problematic buyer", she started inquiring about returns in her first email.
I hear you. hopefully, everything tuns out OK.I wish I had just cancelled when I had my problem buyer. It's been 10 days now and on payout it says "pending customer service review". I just hope the buyer didn't damage the bag or make a switch to get a refund. It was a Louis Vuitton handbag that I had only used about 4 times. It was just too small for my needs. I sold it at $600 off the price I paid. It looked brand new , with box, ribbon and receipt. Next time it feels like drama I'll just go on and cancel. It's not worth it.
That makes me sooooooo happy I never gave them my Social security number - if Stripe is busting up and has all that personal financial info or if Tradesy is getting ready to be taken over - all that personal data gets sold along with it. Tradesy lost its way the minute it bought ShopHers and took in all the oversees & huge sellers onto its platform and started pushing out the "garage sale" closet seller which was the market that helped build it up. You can't pretend to be something you're not.Tradesy used to be my go to place. It was a haven of good buyers and frequent enough sales-ive been using the site since 2015, and was a beta tester for the android version of the app. I appreciated that Tradesy also had phone customer support (Poshmark and Mercari don't, and eBay's is hit or miss as we all know).
Now, it's slow, everyone is messaging for way lower prices, and I just had an experience with a very difficult buyer. At least Tradesy covered me and took my side however I waited for at least an hour on the phone for the help. Like many others, I've noticed a very slow pay out schedule. It took 9 days to get my last direct deposit! They claimed there was issues with Stripe, their payment processor. I wonder if they are having $$ issues.
That's hysterical because the "trust" department is run by a young guy named Brandon H - he won't give his last name and says he has no boss. For some reason he picked my listings and randomly deleted about 80 he said didn't fit the Tradesy profile. I was so pissed off - first he had no clue what he was doing and second he should have emailed me to remove them so at least I'd have had a record of my inventory and my listings. He did stuff like in wedding presents - removed a brand new set of knives but left up a book on selecting wine. WTF? Then in miscellaneous he took down some amazing fashion books & books like Glamour Dos and Donts' which I think was a perfect fit - but he left about 1000 listings for men's ties & told me they encourage "unisex" items. LOL LOL - what woman is going to wear what is clearly a men's 3" tie? While he was going through my account he also suspended it. I never got a warning, a notice or a complaint the whole 4 years I've been on Tradesy. The next couple weeks they changed the commission so they did me a favor in the long run because I would have taken all that stuff down anyway but I had to pull out my storage boxes and go through all my stuff again and create new listings for ebay which was a real pain in the neck. Meanwhile the exact items I had listed - are still listed - by a few other sellers. Took forever to find them though since their search is still terrible.I don't know yet. The rep put in a ticket for trust to call me. I gave them a piece of my mind though..lol. I was just so mad that they didn't even tell me. I'll update what they say when they call me back.
I hear that & couldn't agree more. Problem is - what other platform is there? Etsy was a waste of time for me because of all the personal info they required before I could use their payment platform so I wound up just using paypal with their 6 month return policy that I hated but other than money orders, there wasn't another way. Didn't matter though because not only didn't I sell anything, my items got almost no views but all these other sellers started following me so I guess they wanted to keep an eye on the new competitor. And I had to PAY THEM for the privilege of wasting my time. The only other one that looks promising to me now is Mercari so I will have to set up a shop there with a dozen or so items until I get a feel for how it works. But its so time consuming & I just haven't have the time yet. That's the one decent thing about Tradesy - once you do your listings you can just leave them and forget them until you sell something (somewhere else - LOL) or donate it and have to go back to delete it. Unless they remove it & then your inventory is lost. That's a big headache with Ebay - your old listings don't keep from one month to the next if you don't relist them and you have to remember what you had to sell & recreate the whole damn listing again. So much more to life than that.!!!!Man, I have stuff listed on Tradesy & it looks like I'll be pulling up stakes and going somewhere else. I'm not an EBay person so I may just try & sell outright to another secondary seller. I honesty don't want to be a 'Tradesy' story (another reason why I don't do EBay). I try to keep my life as low stress as possible (for what I can control).
LOL - they do this all the time. Their thinking is that since your item didn't sell - and its STILL taking up space - you must be DESPERATE to unload it & willing to take even less now because its still there. I've actually told a buyer who said something to me like that - "it's not in my way. Its stored in the back of my actual closet - which is a closet I rarely even use - which is why its for sale but if it doesn't sell - so what? Eventually, I'll get around to using it again or giving it to family or friends or taking the tax write off and donating it when & if I ever need the room. Whatever. And YOU are neither family nor friend. Have a nice day. "Two weeks ago I had someone ask me to sell a $2600 nwt bag for $900, I politely declined saying that I could not sell a $2600 bag for $900 dollars. Fast forward to today and she messaged me again asking me to sell it for 750! Errrr [emoji848] if I wasn't going to sell it for 900 why when I sell it for 750?! *face palm*