Anyone Ever Buy and/or Sell on Tradesy?

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#8,656
plyever said:
Recently I sold a pretty expensive bag, and the buyer sent me some messages today to ask me if I am willing to buy the bag back so she could get money back instead of getting Tradesy store credit since the bag had no any issues. She said there were no any issues about bag just because she bought 2 bags at the same and she cannot afford it! Then I refused to buy it back so she threatening me about filing a misrepresentation claim which to claim about odor smell of the bag.
The bag is brand new, never been carried, never been used, no odor of perfume ,the only smell is brand new bag. I already video recorded the packaging process. So anyone please help me. This is a really unacceptable behavior, just because she couldn't afford the bag and wanted to get her money back then she started to lie :sad:
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it's called extortion and you should report her to Tradesy. make screenshots of her emails where she says she's fine with the bag and bought two but can't keep them both, and the one where she's threatening you. After you send them email follow up with a call. there's no way Tradesy will side with her, they should ban this buyer.
ETA: I like the part about "buying back" like you haven't paid 18% commission to Tradesy, you are supposed to absorb it just like that because she doesn't want a cite credit? some ppl...
 
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#8,657
plyever said:
Recently I sold a pretty expensive bag, and the buyer sent me some messages today to ask me if I am willing to buy the bag back so she could get money back instead of getting Tradesy store credit since the bag had no any issues. She said there were no any issues about bag just because she bought 2 bags at the same and she cannot afford it! Then I refused to buy it back so she threatening me about filing a misrepresentation claim which to claim about odor smell of the bag.
The bag is brand new, never been carried, never been used, no odor of perfume ,the only smell is brand new bag. I already video recorded the packaging process. So anyone please help me. This is a really unacceptable behavior, just because she couldn't afford the bag and wanted to get her money back then she started to lie :(
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The fact that she even had the nerve to ask you to buy the bag back because she can't afford it speaks to her character. I cannot believe how entitled and ridiculous people are these days. Call Tradesy and report her.
 
#8,658
plyever said:
Recently I sold a pretty expensive bag, and the buyer sent me some messages today to ask me if I am willing to buy the bag back so she could get money back instead of getting Tradesy store credit since the bag had no any issues. She said there were no any issues about bag just because she bought 2 bags at the same and she cannot afford it! Then I refused to buy it back so she threatening me about filing a misrepresentation claim which to claim about odor smell of the bag.
The bag is brand new, never been carried, never been used, no odor of perfume ,the only smell is brand new bag. I already video recorded the packaging process. So anyone please help me. This is a really unacceptable behavior, just because she couldn't afford the bag and wanted to get her money back then she started to lie :sad:
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You have her messages and it's more than enough to win the case.
 
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#8,659
I received this charming message yesterday:

"Make sure this item is not fake and want to know how about retail price where you bought this one. Sorry for being rude because I had bad experience buying fake one."

I had just dropped off the item at FedEx to be sent to AFF and forgotten to delete the listing. It made me so happy to send this reply and then kill the listing.

"Too late. Sent this to consignment at AFF. You can find it there in a few days and ask them about authenticity."

Just...ugh!
 
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#8,660
restricter said:
I received this charming message yesterday:

"Make sure this item is not fake and want to know how about retail price where you bought this one. Sorry for being rude because I had bad experience buying fake one."

I had just dropped off the item at FedEx to be sent to AFF and forgotten to delete the listing. It made me so happy to send this reply and then kill the listing.

"Too late. Sent this to consignment at AFF. You can find it there in a few days and ask them about authenticity."

Just...ugh!
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I would have sent this message:

"I'm sorry you had a bad experience but my items are authentic. If you feel the need to verify any item you're considering, feel free to post authenticity questions on TPF or the ebay fashion boards. Note that "retail price" or what a seller paid has nothing to do with authenticity and proves nothing.

As for the item in question, it is no longer available."
 
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#8,661
UGH. I sold a bag on Sunday night. I didn't realize it was sold because they didn't contact me. I then see it's not in my closet. I see that when i go into the listing from my buyers message that it was marked sold. I read up and see they say they can hold it up for a couple of days so I wait. Today I check it the whole listing is no longer there. I call and Trust had removed it canceled my sale. WTF! So done.
 
#8,662
lallybelle said:
UGH. I sold a bag on Sunday night. I didn't realize it was sold because they didn't contact me. I then see it's not in my closet. I see that when i go into the listing from my buyers message that it was marked sold. I read up and see they say they can hold it up for a couple of days so I wait. Today I check it the whole listing is no longer there. I call and Trust had removed it canceled my sale. WTF! So done.
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Sorry to hear that. what was their explanation why they removed the listing and canceled the sale?
 
#8,664
BeenBurned said:
I would have sent this message:

"I'm sorry you had a bad experience but my items are authentic. If you feel the need to verify any item you're considering, feel free to post authenticity questions on TPF or the ebay fashion boards. Note that "retail price" or what a seller paid has nothing to do with authenticity and proves nothing.

As for the item in question, it is no longer available."
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Meh. The bad grammar was as off-putting as the tone and tenor. I'd forgotten how wonderful customer service is at AFF. It may cut into the final payout but it's so much more relaxing to let them deal with people.
 
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#8,665
lallybelle said:
I don't know yet. The rep put in a ticket for trust to call me. I gave them a piece of my mind though..lol. I was just so mad that they didn't even tell me. I'll update what they say when they call me back.
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I had several sales cancelled because buyer's info didn't add up according to Tradesy. Once the listing disappeared because "the system flagged it". I was vivid and asked Tradesy to restore it and inform the buyer that it's available again and there's nothing wrong with it. they apologized and said they would. coincidentally, the same bag in worse condition was sold by power seller at higher price...
Hopefully, Tradesy restores your listing and you can contact the buyer yourself, maybe she'll repurchase.
 
#8,669
So they send me an email saying they canceled the sale and removed it because they couldn't verify the authenticity of my listing. Ummm...excuse me? So you don't e-mail me, contact me in any way to ask me questions, etc? So i called because I was mad at the response. This rep tries to tell me they emailed me to ask me questions so they could verify, but since I didn't answer they had no choice to remove it. Excuse you again??? I have NO e-mails. Then she suggests checking spam folder. Nope. Nada. Nothing. She starts apologizing and I told her now this buyer thinks I sell fakes and not only did you cost me a sale, but you are putting marks on my reputation.Tells me I can relist. Told her nope and my other listings are coming down as well. BYE.
 
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#8,670
lallybelle said:
So they send me an email saying they canceled the sale and removed it because they couldn't verify the authenticity of my listing. Ummm...excuse me? So you don't e-mail me, contact me in any way to ask me questions, etc? So i called because I was mad at the response. This rep tries to tell me they emailed me to ask me questions so they could verify, but since I didn't answer they had no choice to remove it. Excuse you again??? I have NO e-mails. Then she suggests checking spam folder. Nope. Nada. Nothing. She starts apologizing and I told her now this buyer thinks I sell fakes and not only did you cost me a sale, but you are putting marks on my reputation.Tells me I can relist. Told her nope and my other listings are coming down as well. BYE.
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Did you take pictures of date codes and any other indicators of authenticity? How many pictures did you post?
 
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