I don't even know who it wasthere's no name in their e-mail confirming sale, and nothing left on site like it never existed.
Very scary. I'm glad you have a positive attitude! I wish you the best luck!
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Very scary. I'm glad you have a positive attitude! I wish you the best luck!
I don't know what and why they are doing there!!!
Just sold the shoes 30 minutes ago, very expensive ones. Gave my buyer $300 discount and she bought them for $1700. I saw it, the price was 1700 during transaction, and the buyer confirmed she paid in full.
And now when I look at my sold items, it seems like the shoes were on sale and were sold for $1666!!!
Sale confirmation e-mail says "This item sold during a limited-time price drop at 2% off". That is NOT true, there wasn't any price drops and all my items are full priced at the moment. And it's never 2%, it's 5 regarding to my settings.
So they just decided I want to share another 2% or what? Buyer paid full amount and I will get 1666 minus 18%!!! I am so pissed off!!!!!
Just sold the shoes 30 minutes ago, very expensive ones. Gave my buyer $300 discount and she bought them for $1700. I saw it, the price was 1700 during transaction, and the buyer confirmed she paid in full.
And now when I look at my sold items, it seems like the shoes were on sale and were sold for $1666!!!
Sale confirmation e-mail says "This item sold during a limited-time price drop at 2% off". That is NOT true, there wasn't any price drops and all my items are full priced at the moment. And it's never 2%, it's 5 regarding to my settings.
So they just decided I want to share another 2% or what? Buyer paid full amount and I will get 1666 minus 18%!!! I am so pissed off!!!!!
she will lose her $50 discount for the very first purchase or will change her mind, I was selling these shoes for YEAR and can't lose this sale.
don't know if it was honest mistake or new trick (maybe they hope sellers will never know if buyer paid in full or discounted price)
but pls BE CAREFUL
but pls BE CAREFUL
I would make my complaint with Tradesy not the buyer. Contact customer service and make them explain what happened.
Both of these f-ups are Tradesy mistakes (or "on-purposes") and both are going to cost you money.
With the first, IMO they owe you the money for the sale since it's safely assumed that they wouldn't have sent you the shipping label had the item not been purchased and paid for. There's no way for them to argue themselves out of that one.
If they lose anything on that sale, it's their problem and you shouldn't have any responsibility nor take any loss.
As for the second one, your settings should whether you were "having a sale" at the time and again, IMO they're responsible for making up the difference of $34.
agree, that's not the buyer's problem. already sent them e-mail and will call on Tuesday
I agree. The buyer did exactly what she was supposed to do. (Although she also got ripped off if she paid $1700 and the seller loses $34 of it.)
and both happened to me during short period of time, I am a "lucky girl"
thanks a lot for support! totally agree with every word
Just raised all my $20 - 30 items to $50 and deleted anything under $20. Poor buyers. They're not getting any deals on Tradesy anymore. I listed the same stuff on Ebay now for less then half the price. Smart buyers who find something on Tradesy will just go do a search on Mercari or Ebay now and buy it there.
I once got the sweetest message - I sold a beautiful gown to a girl who wanted to wear it for her engagement party but she wanted a discount because of all her wedding expenses - so I sold it to her for what she wanted. I was never going to wear it again. Well a few weeks later she sent me the sweetest message saying that it fit her perfectly - I gave all the measurements on it - and her photos came out so nice she was using them for her save the date cards. Made me very happy she was so happy.
But did it have an odor when you got it back? Because if it didn't have an odor when Tradesy got it - I don't understand why they won't accept the return and if it did have an odor when you got it back - then you should have some recourse against the buyer who must have created it.Someone messaged me saying they wanted to return a travel bag because there was a gum stain inside. I said "yes, the gum stain has its own photo in the listing AND its mentioned under the "please notes". She replied saying "oh, I see it now. You didn't mention the storage odor though"
There was NO odor, the bag has been sitting in my house. Of course tradesy accepted the return and shipped the bag back to me. From now on, I'm including odor under EVERY listing.
Good news: called tradesy today for something else, only a 2minute hold. Pleasant surprise.